Compliance Coordinator

CBRE Group, Inc.; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

CBRE Group, Inc. is seeking a highly organised Compliance Coordinator to support the delivery of the account compliance function in East London. You’ll ensure CAFM system accuracy, schedule and document preventative maintenance in line with SLAs and compliance requirements.

You will work with internal teams and subcontractors to manage end-to-end maintenance, maintain documentation, and uphold client procedures, with a focus on detail, accuracy and proactive problem solving.

Qualifications

• CAFM systems knowledge required.
• Strong Microsoft Office skills (Teams, Outlook, Excel).
• Excellent verbal and written communication.

Responsibilities

• Act as a key user and champion of the CAFM system, ensuring accurate maintenance and administration in line with change protocols.
• Oversee scheduling and completion of maintenance works in accordance with contract SLAs.
• Coordinate with internal teams and external subcontractors to ensure on-time delivery of works.
• Manage pre- and post-works documentation, reviewing for accuracy and compliance.
• Support the wider compliance function by identifying and escalating compliance issues.
• Maintain and manage the compliance inbox, processing requests from scheduling through to service completion and billing.
• Liaise with Engineering to ensure maintenance schedules and asset database updates are accurate.

Job description

London - England - United Kingdom of Great Britain and Northern Ireland

Compliance Coordinator

Location: East London
Hours:Monday – Friday, 8:00am – 5:00pm (40 hours per week)

About the Role

We are looking for a highly organised and detail‑drivenCompliance Coordinatorto support the delivery of the account compliance function. You’ll play a key role in ensuring the client’s CAFM system is accurately maintained and that all preventative maintenance activities are scheduled, completed, and documented in line with contractual SLAs and compliance requirements.

Working closely with internal teams and external subcontractors, you’ll oversee the end‑to‑end preventative maintenance process, champion the CAFM system, and ensure all client and internal procedures are adhered to.

Key Responsibilities

Compliance, QHSE & CAFM Administration

• Act as a key user and champion of the client CAFM system, ensuring it is accurately maintained and administered in line with system change protocols
• Oversee the scheduling and completion of maintenance works in accordance with contract SLAs
• Coordinate with internal teams and external subcontractors to ensure works are delivered on time
• Manage pre‑and post‑works documentation, reviewing for accuracy, completeness, and compliance
• Support the wider compliance function by identifying and escalating any compliance issues
• Maintain and manage the compliance inbox, ensuring all requests and documentation are processed thoroughly from scheduling through to service completion and billing
• Liaise closely with the Engineering team to ensure maintenance schedules remain relevant and asset database updates are accurately reflected

Subcontractor Management

• Ensure subcontractor works are scheduled correctly and accurately recorded on the CAFM system
• Review all subcontractor paperwork to ensure compliance and correct system management
• Support supply chain management processes by providing feedback on supplier performance
• Address performance issues directly with subcontractors where required, supporting continuous service delivery

About You

You’ll be a confident and proactive individual with a structured approach to work and a strong focus on compliance and accuracy.

• Proven knowledge and experience of CAFM systems and processes
• Strong Microsoft Office skills, particularly Teams, Outlook, and Excel
• Excellent verbal and written communication skills
• Ability to manage multiple tasks, prioritise effectively, and meet deadlines

Personal Attributes

• Highly organised with a logical, methodical approach
• Exceptional attention to detail and accuracy
• Confident and assertive when communicating with stakeholders
• Persistent and proactive, following tasks through to resolution
• Customer‑and team‑focused, with a helpful and approachable manner

Why Join Us?

This is a great opportunity to play a pivotal role in a busy compliance and facilities environment, where your attention to detail and system expertise will directly support service delivery and client satisfaction.

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