Compliance & Business Systems Lead

The Ashcourt Group; North East; On-site; GBP 60,000 - 90,000; Full time

Job summary

The Ashcourt Group is seeking a Compliance & Business Systems Manager to oversee compliance, accreditations and environmental reporting across projects. You will manage systems such as SmartWaste and Microsoft 365, coordinate audits, and drive improvements while supporting operational teams.

With a proactive approach to governance, you will develop dashboards, maintain documentation, and collaborate with internal teams to ensure high standards across all projects and activities.

Qualifications

• Experience managing compliance documentation and administrative processes.
• Experience administering business or operational software systems.
• Strong organisational and planning skills.
• Excellent IT skills, including Microsoft Office and Microsoft 365.
• Ability to manage multiple priorities and deadlines.
• Strong communication and interpersonal skills.
• Excellent attention to detail.
• Methodical and accurate approach to work.
• Ability to work independently and across multiple departments.
• Full UK Driving Licence.
• Experience within the construction, demolition or civil engineering sectors.
• Experience administering platforms such as Constructionline, Achilles, Builders Profile, CHAS and SafeContractor.
• Knowledge or experience of SmartWaste.
• Experience producing environmental, carbon or sustainability reports.
• IOSH Managing Safely or equivalent.
• Experience implementing or improving business software solutions.
• Experience developing reports, dashboards or management information.
• Experience supporting audits and accreditation processes.

Responsibilities

• Manage Company accreditations, memberships and annual renewals.
• Maintain compliance portals including Constructionline, Achilles, CHAS, SafeContractor and client platforms.
• Complete Health & Safety, Environmental and Quality questionnaires.
• Complete Pre-Qualification Questionnaires (PQQs) and other client compliance submissions.
• Maintain insurance certificates, policies, training records and supporting compliance documentation.
• Ensure effective document control across compliance platforms and internal systems.
• Support tender submissions by providing relevant compliance and accreditation information.
• Coordinate accreditation renewals and ensure deadlines are achieved.
• Support internal, external and client audits.
• Ensure Company policies and compliance documentation remain current.
• Identify and implement opportunities to improve compliance processes.
• Support operational teams with project and client-specific compliance requirements.
• Coordinate statutory testing, inspection and calibration requirements.
• Arrange inspections, servicing and calibration with approved suppliers.
• Maintain accurate calibration certificates, inspection records and supporting documentation.
• Coordinate laboratory testing requirements.
• Order testing consumables including sample bottles, containers and associated equipment.
• Liaise with laboratories and testing providers to ensure results and reports are received within required timescales.
• Manage the SmartWaste platform across applicable Company projects.
• Set up new projects and maintain accurate project information within SmartWaste.
• Support operational teams with SmartWaste reporting requirements.
• Monitor waste reporting and environmental compliance.
• Produce environmental performance information and reports as required.
• Maintain environmental records and supporting documentation.
• Take responsibility for the administration, development and continual improvement of the Company’s operational systems, including:
• SmartWaste.
• Asset management systems.
• Vehicle tracking systems.
• Digital inspection software.
• Compliance management software.
• Client compliance portals.
• Microsoft 365 operational systems.
• Other operational software platforms used across the business.
• Responsibilities will include:
• System administration and configuration.
• User account and access management.
• Coordinating software implementation, upgrades and system improvements.
• Providing staff training and ongoing user support.
• Maintaining system data integrity and accuracy.
• Producing operational dashboards, reports and KPIs.
• Liaising with software providers and external support partners.
• Managing software licences where applicable.
• Developing Standard Operating Procedures for key systems.
• Identifying opportunities for automation and process improvement.
• Improving the efficiency and consistency of administrative and operational processes.

Skills

Strong organisational skills

Excellent IT skills (Microsoft 365)

Full UK Driving Licence

Construction/civil engineering sector

Experience administering platforms (e3

Tools

Constructionline

Achilles

Builders Profile

CHAS

SafeContractor

Job description

The Ashcourt Group is seeking a Compliance & Business Systems Manager to oversee compliance, accreditations and environmental reporting across projects. You will manage systems such as SmartWaste and Microsoft 365, coordinate audits, and drive improvements while supporting operational teams.

With a proactive approach to governance, you will develop dashboards, maintain documentation, and collaborate with internal teams to ensure high standards across all projects and activities.