Compliance Business Support Officer

Adecco Portugal; Greater London; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

Adecco Portugal is seeking a Compliance Business Support Officer in Croydon on a hybrid basis. The role focuses on admin and regulatory tasks across gas, electrical, fire safety, asbestos, water hygiene, lifts and general property safety.

The role involves maintaining records, verifying certifications, coordinating inspections, processing financial docs, and ensuring audit readiness. Immediate start and 3-month contract with extension potential.

Qualifications

• Strong attention to detail and organisational skills.
• Experience in administration, compliance, or housing/property services (desirable).
• Ability to manage multiple tasks and meet deadlines.
• Excellent communication skills with a customer-focused approach.
• Confidence working with systems, data, and financial processes.

Responsibilities

• Maintain accurate compliance records, ensuring all certification and documentation is validated, processed and stored correctly.
• Review and verify compliance certificates for accuracy, completeness, and statutory validity.
• Coordinate with residents, contractors, and teams to arrange inspections, servicing, and remedial works.
• Raise and manage works orders, purchase orders, invoices, and financial documentation in line with procedures.
• Liaise with contractors to track progress, obtain certification, and ensure full compliance reporting.
• Monitor performance data and support service improvement and business intelligence activities.
• Ensure audit readiness with thorough and compliant record keeping at all times.

Skills

Attention to detail

Administrative experience

Compliance experience

Communication skills

Job description

Job Title: Compliance Business Support Officer

Location: Croydon - Hybrid working, 2 days Office / 3 days remote

Hourly rate £17.59 PAYE / £23.24 UMB Per Hour

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours

ASAP Start

Make a Difference in Housing Safety & Compliance

Are you highly organised, detail-driven, and passionate about delivering excellent support services? Join our Compliance Team and play a vital role in ensuring the safety and regulatory compliance of housing services.

The Role

As a Compliance Business Support Officer, you will provide high-quality administrative and operational support across key housing compliance areas, including gas, electrical, fire safety, asbestos, water hygiene, lifts, and wider property safety.

You'll be at the heart of ensuring all compliance activities are accurately managed, recorded, and delivered to the highest standards-keeping residents safe and services running smoothly.

Key Responsibilities

• Maintain accurate compliance records, ensuring all certification and documentation is validated, processed and stored correctly
• Review and verify compliance certificates for accuracy, completeness, and statutory validity
• Coordinate with residents, contractors, and teams to arrange inspections, servicing, and remedial works
• Raise and manage works orders, purchase orders, invoices, and financial documentation in line with procedures
• Liaise with contractors to track progress, obtain certification, and ensure full compliance reporting
• Monitor performance data and support service improvement and business intelligence activities
• Ensure audit readiness with thorough and compliant record keeping at all times

What We're Looking For

• Strong attention to detail and organisational skills
• Experience in administration, compliance, or housing/property services (desirable)
• Ability to manage multiple tasks and meet deadlines
• Excellent communication skills with a customer-focused approach
• Confidence working with systems, data, and financial processes

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.