Compliance Assistant

Digital Gurus; Greater London; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Digital Gurus is seeking a Seller Compliance Assistant to join our growing marketplace team. You will be a central contact for onboarding new sellers, collecting documentation, and guiding them through the approval process to start trading on our platform.

You will also engage in a broad range of compliance and operational activities, including monitoring seller accounts, producing performance reports, and supporting audits to ensure listings are accurate and compliant.

Qualifications

• Experience in compliance, operations or administration would put you in a strong position.
• Open to candidates at an earlier career stage with the right attitude and genuine interest in the space.

Responsibilities

• Monitor seller accounts and flag risk or performance concerns.
• Produce reports on seller performance, orders and compliance metrics.
• Assist with product and catalogue audits to keep listings accurate and compliant.
• Manage operational tickets through systems like Zendesk or similar.
• Maintain spreadsheets, dashboards and internal records.
• Collaborate with wider teams to resolve seller queries and operational issues.

Skills

Organisation

Attention to detail

Excel data skills

Written communication

Proactive

Ecommerce interest

Tools

Mirakl

Zendesk

Power BI

Job description

We're working with one of the UK's fastest-growing privately owned retailers a to find a Seller Compliance Assistant to join their expanding marketplace team

.

This is a brand-new role within a newly formed compliance function, so you'll have real ownership from day one and genuine scope to shape how things develo

p.

The r

oleYou'll be a key point of contact for onboarding new sellers - reaching out to them, collecting the documentation we need (such as bank details and compliance information), and working through the approval process to get them trading on our platfo

rm.

Beyond that, you'll get involved in a broad range of compliance and operational activity, includ

• ing:Monitoring seller accounts and flagging risk or performance conc
• ernsProducing reports on seller performance, orders and compliance met
• ricsSupporting product and catalogue audits to keep listings accurate and compl
• iantManaging operational tickets through systems like Zen
• deskMaintaining spreadsheets, dashboards and internal rec
• ordsCollaborating with wider teams to resolve seller queries and operational is

sues

What we’re lookin

g forSome experience in compliance, operations or administration would put you in a strong position here. That said, we’re open-minded about backgrounds, and if you’re at an earlier stage in your career but can demonstrate the right attitude and a genuine interest in the space, we’d still love to hear from

you.The skillset we nee

• d is:Strong organisation and attention to d
• etailConfidence working with data and Excel (formulas, filters, loo
• kups)Good written communication as you’ll be contacting sellers regu
• larlyA proactive approach and the ability to pick things up qu
• icklyA genuine interest in ecommerce and online r

etail

Experience with tools like Mirakl, Zendesk or Power BI is a bonus, not a requir