Compliance and PI Operative-Days

AO RETAIL LIMITED; Crewe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

24 days holiday

Pension scheme (5%+)

Healthcare Cashback Scheme

Discounts

Parental leave packages

Expression of wish service

Share-save scheme

Job summary

AO RETAIL LIMITED is seeking a Compliance and PI Operative to ensure stock accuracy and support Inventory and Warehouse teams. You will liaise daily with Stock Controllers and quality/operational teams to resolve stock issues and prevent non-picks, keeping customers happy.

Ideal candidates show sharp attention to detail, strong numerical skills, and excel at communication and problem solving. A logistics mindset helps in a fast-growing business.

Qualifications

• Smart, inquisitive candidate with a drive to achieve high accuracy in a fast-growing business.
• Ability to communicate with all management levels and report issues promptly.
• Good grasp of stock management and logistics concepts.

Responsibilities

• Carry out full and partial stock-checks of bulk items and complete audit inspections with timely reports.
• Ensure stock levels are accurate at all times.
• Report counted and completed orders back to the team.
• Assist warehouse, quality and inventory teams with stock-related queries.
• Check processed, cancelled and completed orders in the racking.
• Identify process failures and suggest improvements.

Skills

Attention to detail

Driven mindset

Numerical skills

Calm under pressure

Decision making

Communication

Problem solving

PC literacy

Understanding stock management

Understanding logistics environment

Tools

Excel

Job description

As our Compliance and PI Operative, you will strive to ensure high quality standards and provide vital support to the Inventory and Warehouse teams, making sure stock levels are accurate at all times. The role will require you to liaise daily with inventory Stock Controllers, the quality and operational teams. You will also work closely with the departments managers in these areas to ensure that we help to eliminate non-picks and always strive to keep the customer happy. It is part of your responsibility to ensure that any issues with stock management are dealt with quickly and efficiently.

• Carry out full and partial stock-checks of our bulk items kept in storage and complete audit inspections, creating reports in a timely manner
• Ensuring that stock levels are accurate at all times
• Reporting back on counted and completed orders
• Assisting the warehouse, quality and inventory teams with stock-related queries
• Check on the processed, cancelled and completed orders in the racking
• Identify where processes are failing and suggest improvements

The role will require a smart, inquisitive candidate with a desire and drive to achieve the accuracy required of a fast-growing business. They must be able to communicate effectively with all levels of management and report issues promptly.

• Sharp attention to detail
• Driven mindset
• Excellent numerical skills
• Ability to stay calm under pressure
• Confident in decision making
• Exceedingly good communication skills
• Able to problem solve
• PC literate (Microsoft packages, especially Excel)
• An understanding of stock management
• And understanding of a logistics environment

We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we're more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU.

• 24 days holiday (Excluding bank holidays)
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Variety of External Discounts
• Enhances Maternity. Paternity and Adoption Packages
• Expression of wish service
• Share-save scheme

We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer. Read more How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.