Compliance and Assurance Administrator

Omega Resource Group; Cirencester; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Enhanced Pension

Additional leave for charity work

Hybrid working opportunity

Job summary

Omega Resource Group is seeking a Compliance and Assurance Administrator in Cirencester on a permanent basis. The role focuses on data reporting, quality assurance processes, and administration to support informed decision-making.

The successful candidate will have strong Excel skills, enjoy working with data and MI reporting, and thrive in a collaborative team environment with hybrid working options.

Qualifications

• Detail-oriented and analytical with strong Excel skills.
• Interest in data and management information reporting.
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint.
• Strong verbal and written communication skills.
• Excellent organisational skills and a methodical approach to work.

Responsibilities

• Producing regular management information (MI) reports, including data analysis, trend identification, and reporting insights.
• Supporting the administration of the complaints process, ensuring accurate record keeping and timely follow-up.
• Assisting with the monitoring of customer cases and operational risk events.
• Administration of the Quality Assurance Framework and maintaining associated records and documentation.
• Coordinating training activities and maintaining accurate training records.
• Providing general administrative support to the Operations Assurance team as required.
• Contributing to the production and maintenance of internal communications, publications, and reporting materials.

Skills

Excel

Data analysis

MI reporting

Attention to detail

Communication skills

Tools

Excel

PowerPoint

Word

Outlook

Job description

Compliance and Assurance Administrator

Cirencester

Permanent

Up to £27,000

Compliance and Assurance Administrator required by industry leading company, based near Cirencester. We are seeking a detail-oriented and analytical individual with strong Excel skills, an interest in data and management information reporting, and a natural aptitude for problem solving. The successful Compliance and Assurance Administrator will enjoy working with data, identifying trends, and supporting informed business decision-making while delivering high-quality administrative support across a range of quality assurance activities.

Main Duties: Compliance and Assurance Administrator

• Producing regular management information (MI) reports, including data analysis, trend identification, and reporting insights.
• Supporting the administration of the complaints process, ensuring accurate record keeping and timely follow-up.
• Assisting with the monitoring of customer cases and operational risk events.
• Administration of the Quality Assurance Framework and maintaining associated records and documentation.
• Coordinating training activities and maintaining accurate training records.
• Providing general administrative support to the Operations Assurance team as required.
• Contributing to the production and maintenance of internal communications, publications, and reporting materials.

The ideal candidate will be able to demonstrate the following : Compliance and Assurance Administrator

• Previous experience in a similar administrative, operational, compliance, quality assurance, or equivalent support role, or transferable experience from a related environment.
• Experience working effectively within a team environment.
• Strong verbal and written communication skills, with the ability to communicate confidently with people at all levels.
• Excellent organisational skills and a methodical approach to work.
• High levels of accuracy and attention to detail.
• Ability to remain calm and effective when working to deadlines and under pressure.
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint,
• An interest in data analysis and management information reporting

What we can offer: Compliance and Assurance Administrator

• Enhanced Pension
• Additional leave for charity work
• Hybrid working opportunity

Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process.