Compliance Administrator

Meriden Media; Old Warren; On-site; GBP 18,000 - 23,000; Full time

Job summary

Pertemps Managed Solutions is seeking a Compliance Administrator to join our Reading-based Compliance Team on a temporary basis during the peak period from September to November. You will ensure candidates complete compliance and vetting requirements while delivering excellent service to clients, suppliers, and candidates.

You will support various compliance activities, manage candidate documentation and screening processes, and help maintain high service standards during this busy period.

Qualifications

• Excellent written and verbal communication skills.
• Proactive problem-solving and initiative in a fast-paced environment.
• Strong data entry accuracy and record-keeping.
• Ability to manage multiple tasks and meet deadlines.
• Professional and discreet handling of confidential information.
• Collaborative team player with a proactive attitude.

Responsibilities

• Coordinate and manage employment screening and compliance checks.
• Maintain accurate manual and electronic records.
• Update and manage data within internal systems and spreadsheets.
• Respond promptly and professionally to client and candidate enquiries.
• Communicate with clients, candidates, and managers to provide excellent service.

Skills

Communication

Customer service

Data entry

Organisational skills

Attention to detail

Discretion and confidentiality

Job description

Pertemps Managed Solutions is looking for a highly organised and detail-oriented Compliance Administrator to join our Compliance Team in Reading on a temporary basis. This role will provide additional support during our busiest operational period, from the beginning of September through to the end of November.

This is a fast-paced administrative position where you'll play a vital role in ensuring candidates complete the necessary compliance and vetting requirements while delivering excellent service to clients, suppliers, and candidates. The successful candidate will support a range of compliance activities, manage candidate documentation and screening processes, and help maintain high service standards during this peak period. If you enjoy problem-solving, managing multiple priorities, and providing outstanding customer service, we'd love to hear from you.

Key Responsibilities

As a Compliance Administrator, you will:

• Communicate with clients, candidates, and managers to provide excellent levels of service.
• Coordinate and manage employment screening and compliance checks.
• Maintain accurate manual and electronic records.
• Update and manage data within internal systems and spreadsheets.
• Respond promptly and professionally to client and candidate enquiries.
• Handle confidential information with discretion and professionalism.
• Identify and resolve issues, escalating where appropriate.

What We're Looking For

We are seeking a highly organised individual with excellent communication skills and a proactive approach to problem-solving. The successful candidate will be able to:

• Communicate confidently and professionally, both verbally and in writing.
• Build positive relationships and deliver excellent customer service.
• Demonstrate a professional and courteous telephone manner.
• Manage their workload effectively, prioritising tasks and meeting deadlines.
• Maintain a high level of accuracy and attention to detail.
• Work collaboratively as part of a team while also using their own initiative.
• Approach challenges with a positive, solution-focused mindset.
• Accurately manage and maintain records and data.

Experience That Would Be Beneficial

While not essential, the following experience would be advantageous:

• Previous administration experience within a busy service or customer-focused environment.
• Experience providing customer service and building client or stakeholder relationships.
• Experience working to deadlines and managing multiple priorities.
• Experience with accurate data entry and record management.

Personal Attributes

We're looking for someone who is:

• Self-motivated and proactive
• Collaborative and supportive
• Flexible and adaptable
• Diplomatic yet assertive
• Highly organised and efficient
• Committed to delivering excellent service
• Able to maintain confidentiality at all times

Why Join Us?

• Gain valuable experience within a professional compliance function.
• Work within a supportive and collaborative team.
• Opportunity to develop compliance and screening expertise