Compliance Administrator

CIH International Housing Group; Bradford; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Gym discounts

Mental health support

Flexible working options

Online GP appointments

Pension plan (4%-8% matched)

Job summary

Anchor is looking for an Asset Compliance Administrator to manage compliance records, certifications and procedures, ensuring adherence to regulatory standards and internal policies in the Bradford area.

The role includes supporting finance tasks, providing strong compliance administration to stakeholders, and contributing to service improvement while delivering excellent service to residents and colleagues.

Qualifications

• GCSE or A Level passes in Maths and English.
• Business Admin level 3 or equivalent qualification.
• Proficient in computer usage, particularly in Excel.
• Previous experience in property management or housing compliance is preferred.
• Knowledge of housing regulations and compliance requirements is desirable.
• Understanding of working in a Property Environment with knowledge of the Social Housing Sector and associated compliance requirements.
• Experience in handling customer and stakeholder enquiries through to resolution.

Responsibilities

• Maintaining compliance records: Managing compliance records, certifications, and operational procedures to mitigate risks and uphold statutory and regulatory requirements.
• Ensuring ongoing property compliance: Proactively maintaining property compliance standards and promptly reporting any non-compliant activities to your Line Manager and Asset Compliance Contract Managers.
• Providing outstanding administrative support: Offering exceptional compliance administration to both internal and external stakeholders.
• Supporting finance operations: Assisting in delivering an efficient finance service by handling tasks such as invoicing, self-receipting, budget setting, and year-end duties to contribute to business and departmental objectives.
• Contributing to service improvement: Actively participating in service improvement initiatives while delivering excellent service to internal and external customers, including residents, operational colleagues, contractors, and Property and Asset colleagues. Addressing servicing-related queries and information requests promptly.

Skills

Excel proficiency

Customer enquiries

Housing compliance knowledge

Property management experience

Attention to detail

Education

Business Admin level 3

Tools

Microsoft Excel

Job description

Role: Asset Compliance Administrator

Location: Bradford area

Contract: Permanent | 37.5 hours per week

Salary: £28,000 per annum

As an Asset Compliance Administrator, you'll hold a key role in ensuring Anchor's assets adhere to regulatory standards and internal policies. Your meticulous attention to detail and proactive approach will be instrumental in upholding high levels of property compliance.

Responsibilities will include:

• Maintaining compliance records: Managing compliance records, certifications, and operational procedures to mitigate risks and uphold statutory and regulatory requirements.
• Ensuring ongoing property compliance: Proactively maintaining property compliance standards and promptly reporting any non-compliant activities to your Line Manager and Asset Compliance Contract Managers.
• Providing outstanding administrative support: Offering exceptional compliance administration to both internal and external stakeholders.
• Supporting finance operations: Assisting in delivering an efficient finance service by handling tasks such as invoicing, self-receipting, budget setting, and year-end duties to contribute to business and departmental objectives.
• Contributing to service improvement: Actively participating in service improvement initiatives while delivering excellent service to internal and external customers, including residents, operational colleagues, contractors, and Property and Asset colleagues. Addressing servicing-related queries and information requests promptly.

About you:

• It would be great if you have the following qualifications and experience:
• GCSE or A Level passes in Maths and English.
• Business Admin level 3 or equivalent qualification.
• Proficient in computer usage, particularly in Excel.
• Previous experience in property management or housing compliance is preferred.
• Knowledge of housing regulations and compliance requirements is desirable, with a willingness to expand upon existing knowledge.
• Understanding of working in a Property Environment with knowledge of the Social Housing Sector and associated compliance requirements.
• Experience in handling customer and stakeholder enquiries through to resolution.

We are unable to offer sponsorship for this position. Therefore, candidates must be able to demonstrate their legal right to work in the UK without requiring sponsorship now or in the future.

Anchor - a great place to work

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options
• Access to online GP appointments

Finance

• Pension plan - contribute between 4% and 8% and we'll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.