Colleague Experience Advisor - Capability & Performance

Anchor; England; Remote; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Gym, fitness and wellbeing discounts

Mental health support

Flexible working options

Pension plan

Savings and financial advice

Ongoing personal and professional development

Job summary

A leading housing and care provider in the UK is seeking a proactive Colleague Experience Advisor. This role focuses on enhancing the colleague journey through learning initiatives, support for changes, and continuous improvement. Ideal candidates will have a people-focused attitude and a commitment to organisational development. This opportunity allows for career growth and a positive working environment.

Qualifications

• You care about creating a great experience for colleagues.
• Enjoy working across functions and building strong relationships.
• Take initiative and share ideas for improvement.
• Interested in organisational development and HR.

Responsibilities

• Design and deliver activities throughout the colleague lifecycle.
• Support learning and development initiatives.
• Identify areas for improvement based on feedback.
• Collaborate with teams to ensure alignment with values.
• Assist in communication and training during changes.

Skills

People Focused

Collaborative

Proactive

Development Minded

Education

CIPD Level 3 (focus towards)

Job description

Colleague Experience Advisor - Capability & Performance

Title: Colleague Experience Advisor

Location: Remote

Contract: 18 month FTC

Help shape the future of Colleague Experience at Anchor – Join us as a Colleague Experience Advisor!

It’s an exciting time to join Anchor as we expand our team with several new roles, creating fresh opportunities and challenges! We’re looking for a proactive and creative Colleague Experience Advisor to help shape how colleagues experience life at Anchor. You’ll bring our values to life through every stage of the colleague journey.

This is a fantastic opportunity for someone looking to grow their career in colleague experience, learning and development, or organisational development.

What does it mean to be an Anchor Colleague Experience Advisor?

• Supporting the Colleague Journey: Help design and deliver activities throughout the colleague lifecycle – from joining Anchor to developing and progressing.
• Building Skills & Confidence: Support delivery of learning and development initiatives that build confidence, strengthen skills, and enable colleagues to do their best work.
• Driving Improvement: Use feedback and data to identify areas for improvement, supporting continuous development across the colleague lifecycle.
• Collaboration: Work closely with managers, colleagues, and partners to ensure everything aligns with our values and people strategy.
• Supporting Change: Play an active role in communication, engagement and training activities that help colleagues feel informed and supported through change.

Who are we looking for?

• People Focused: You care about creating a great experience for colleagues and helping others succeed.
• Collaborative: You’re a team player who enjoys working across functions and building strong relationships.
• Proactive: You enjoy learning, sharing ideas, and finding new ways to improve how things are done.
• Development Minded: You’re interested in organisational development, learning, or HR with a focus to work towards your CIPD Level 3.

About Anchor

We are the largest not-for-profit provider of housing and care for older people, managing 55,000 homes across the country. We are committed to transforming later-life by offering choice, innovation, and high quality services shaped around our residents’ needs. As a values-driven organisation, we put people first – both those we support and our colleagues – fostering a supportive, inclusive workplace where you can grow and make a meaningful difference every day.

Anchor – a great place to work

Anchor is England’s largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

Equal Opportunity Employer

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.