Complex Care Support Worker — Personalised Home Health

Active Care Group; Birmingham; On-site; GBP 17,000 - 24,000; Full time

Job summary

Active Care Group is seeking a Complex Care Support Worker to provide compassionate, person-centred support in clients' homes across the West Midlands. A Full UK Driving Licence is required, and you will join a dedicated team delivering tailored care to people with complex health needs.

You will perform personal care, promote independence and work with Care Managers and clinical staff to ensure continuity and safety. Flexible shifts, full training in specialist complex care will be provided.

Qualifications

• Experience in complex care settings.
• Ability to work independently with initiative.
• Calm, compassionate, and professional approach.
• Willingness to travel across West Midlands.

Responsibilities

• Deliver high-quality personal care and daily living support.
• Promote independence, dignity, choice, wellbeing.
• Follow personalised care plans tailored to each client’s needs.
• Provide reassurance and continuity for families.
• Support existing care teams and model best practice.
• Communicate effectively with Care Managers and clinical professionals.
• Assist with medication, equipment, and care supplies where required.

Skills

Full UK Driving Licence

Independent work

Communication skills

Organisational skills

Person-centred care

Education

Level 2 Health & Social Care qualification (or above)

Job description

Active Care Group is seeking a Complex Care Support Worker to provide compassionate, person-centred support in clients' homes across the West Midlands. A Full UK Driving Licence is required, and you will join a dedicated team delivering tailored care to people with complex health needs.

You will perform personal care, promote independence and work with Care Managers and clinical staff to ensure continuity and safety. Flexible shifts, full training in specialist complex care will be provided.