Complex Care Support Worker (Band 4 CSW)

Nursing Direct Limited; Worthing; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Ongoing training and professional dev.

Flexible shifts to suit availability

Supportive management team

Make a meaningful difference

Job summary

Nursing Direct Limited is seeking experienced Band 4 Complex Care Support Workers to deliver person-centred care for individuals with complex needs in Worthing and surrounding areas of West Sussex. Roles include home, community and supported living settings with flexible day, night and weekend shifts.

Requirements include at least six months UK experience, strong communication skills, safeguarding knowledge and the ability to work independently or within a multidisciplinary team.

Qualifications

• Minimum six months of UK experience as a Support Worker or similar care professional.
• Experience supporting individuals with complex needs.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional in challenging situations.
• Good understanding of safeguarding and person-centred care.
• Ability to work independently and within a multidisciplinary team.

Responsibilities

• Provide high-quality, person-centred care to individuals with complex needs.
• Assist with daily living activities and community access.
• Follow care plans, risk assessments and PBS strategies.
• Support independence, life skills and social confidence.
• Promote wellbeing, dignity, choice and inclusion.
• Respond to behaviours of concern with approved strategies.
• Maintain accurate care records and report concerns.
• Collaborate with families and healthcare professionals.
• Follow safeguarding, health and safety policies.

Skills

UK experience

Complex care

Communication skills

Independent worker

Education

Health & Social Care qualifications

Job description

Nursing Direct is recruiting experienced and compassionate Band 4 Complex Care Support Workers to provide high-quality, person-centred care to individuals with complex needs in Worthing and surrounding areas of West Sussex. The role involves supporting individuals with complex physical, behavioural, learning disability, mental health and additional support needs in home, community and supported living settings.

Working Hours

• Flexible day shifts available.
• Night shifts available.
• Weekend shifts available.
• Full-time, part-time, permanent and temporary opportunities.

Key Responsibilities

• Provide high-quality, person-centred care and support to individuals with complex needs.
• Assist with daily living activities, personal care and community access where required.
• Follow individual care plans, risk assessments and Positive Behaviour Support strategies.
• Support independence, life skills and social confidence.
• Promote emotional wellbeing, dignity, choice and inclusion.
• Respond appropriately to behaviours of concern using approved support strategies.
• Maintain accurate care records and report incidents, concerns and changes in wellbeing.
• Work collaboratively with families, healthcare professionals and multidisciplinary teams.
• Follow safeguarding, health and safety and organisational policies.
• Provide consistent and therapeutic support in accordance with individual care plans.

Essential Requirements

• Minimum six months of UK experience as a Support Worker, Healthcare Assistant, Complex Care Support Worker or similar care professional.
• Experience supporting individuals with complex needs and behavioural support requirements.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional in challenging situations.
• Good understanding of safeguarding and person-centred care.
• Ability to work independently and within a multidisciplinary team.
• Caring, reliable and proactive approach.

Desirable Experience

• Supporting individuals with learning disabilities, autism, mental health needs or behaviours of concern.
• Positive Behaviour Support (PBS) knowledge and practical experience.
• PMVA (Prevention and Management of Violence and Aggression) training and experience.
• Complex care, supported living, residential or community-based support experience.
• Relevant Health and Social Care qualifications.

Benefits

• £14.00 to £15.00 per hour.
• Flexible shifts to suit availability.
• Weekly pay.
• Ongoing training and professional development.
• Supportive and experienced management team.
• Opportunity to make a meaningful difference to individuals with complex needs.

Start Date: 10 November 2026.

Applicants must have the right to work in the UK. Nursing Direct does not provide visa sponsorship and cannot accept candidates on 20-hour Student Visas or Skilled Worker Visas. All roles require up-to-date training and full compliance during registration, including safeguarding requirements.