Complex Care Support Worker

Continuity Of Care Services; Royal Tunbridge Wells; On-site; GBP 22,000 - 23,000; Full time

Benefits offered by this job

Training academy

Enhanced pay on weekends

Mileage paid

DBS assistance

Refer a friend

Counselling support

Pension scheme

Blue light card

Flexible hours

Job summary

Continuity of Care Services in Tunbridge Wells is seeking a Complex Care Support Worker to provide 1:1 care for a gentleman in his 50s with a traumatic brain injury. The role is based in the Tunbridge Wells area, with home and community support, and mileage paid.

The position requires a full UK driving licence, reliability, and a compassionate, patient approach. Induction and six-week onboarding are planned prior to commencing full-time shifts, with enhanced pay for weekends and bank holidays.

Qualifications

• Previous care experience is essential.
• Full UK driving licence and own car is essential.
• You must be eligible to work in the UK; we do not offer sponsorship.
• Shifts include night and day; sleep-ins may be required.

Responsibilities

• Provide 1:1 care for a gentleman with traumatic brain injury.
• Support at home and in the local community.
• Mileage paid; a contribution towards business car insurance is provided.

Skills

Care experience

English/Polish communication

Tools

Full UK driving licence

Job description

Complex Care Support Worker Continuity Of Care Services Tunbridge Wells, United Kingdom

Complex Care Support Worker Job Overview

Location: Tunbridge Wells

Hourly Rate: £16.00 to £17.95, with enhanced pay for public bank holidays and paid mileage.

Shifts: Night shifts are 7:00pm- 7:00am (including a sleep-in from 10:00pm-7:00am), Day shifts are 7:00am- 7:00pm. You will be part of a team of support workers providing 1:1 care for this package. Flexibility is required to cover sickness and annual leave within the support team.

Prior to commencing employment, you will be required to complete the onboarding process, including induction and training. You will also have the opportunity to meet the client and his family, and to shadow existing staff to ensure you are fully prepared for the role. This process typically takes approximately six weeks; therefore, full-time shifts are expected to commence at beginning of October 2026.

Eligibility Criteria for a Complex Care Support Worker:

• Due to the client's circumstances, we are only considering female applicants
• Previous care experience is essential
• Full UK driving licence and own car is essential
• Please note that you must be eligible to work in the UK. We do not offer sponsorship

About the Role:

Continuity of Care Services is looking for a kind, compassionate, and reliable Complex Care Support Worker to support a gentleman in his 50s who is living with the effects of a traumatic brain injury. He has left-sided weakness but remains mobile, and although he is cortically blind, he is able to see shadows and shapes. Support will be provided both in his home and out in the local community around the Tunbridge Wells area, helping him to live an active, meaningful, and enjoyable life. He has a great love of swimming, enjoys a variety of sports, and values spending time outdoors. He also enjoys getting out and about and appreciates having routine activities planned in advance, so good organisation and a positive, encouraging approach are important. You will be required to use your own car to support him with community activities, so being a calm and confident driver is essential. Mileage will be paid in addition to your salary. A contribution towards business car insurance will also be provided, as it is a requirement of the role.

Our clients requirements:

• Experience of working with adults who can display behaviours that challenge
• Personal care
• Medication Administration
• Meal preparation and snack provision
• General household domestic duties
• Support with accessing the community

We are looking for a Complex Care Support Worker who is genuinely passionate about care and prepared for the unexpected. At Continuity of Care Services, we value people who put individuals first and remain calm, confident, and compassionate in all situations.

Our client responds particularly well to complex support workers who speak English or Polish as these languages are familiar to him and help with communication, provide reassurance, and meet the client's individual care needs.

To be a great fit for this role, you should be:

• Calm and reassuring
• Confident and can come up with creative solutions
• A team player
• Punctual
• Kind and compassionate

This role is ideal for someone who values building meaningful connections and providing consistent, person- centred care.

Advantages of Joining our Team:

• Fully funded and paid training and access to our training academy
• Higher than average rates of pay PLUS enhanced pay on Saturdays, Sundays and Bank Holidays
• Blue light card- subscription covered by us!
• Opportunities to take any Health and Social Care Qualifications Career progression
• DBS assistance
• £500 refer a friend scheme (terms & conditions apply)
• 24/7 counselling and support
• Meet & greet and shadow shifts to help settle into your new role
• Opportunities to speak to our Mental Health First Aiders
• Annual Saving Scheme
• Annual Charity Events
• Pension Scheme with The People's pension
• Flexible working hours and local work available

Our recruitment process

Continuity of Care Services is a CQC regulated employer. As such, offers of employment will be subject to satisfactory references, enhanced DBS and other necessary checks. We will also require you to complete mandatory training before employment can begin- bespoke to each clients needs.