Complex Care Case Manager - Non Clinical

Connect Executive Search Group; Preston; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

25 days of paid holiday

8 days of paid Bank Holiday

Extra day off for your birthday

Opt-in to work-based pension

Full support and guidance to perform 


Opportunities for career progression 


Full induction provided

£1500 quarterly bonus

Job summary

Connect Executive Search Group in Preston is seeking a Complex Care Case Manager (Clinical) to lead a caseload and oversee client care packages in collaboration with Nurse Case Managers. The role requires a commitment to high-quality, person-centered care, adherence to CQC regulations and NICE guidelines, and proactive documentation, audits, and risk assessments.

It is a full-time, 35-hour week position with a £35,000 salary and a £1,500 quarterly bonus, plus a comprehensive benefits package and

Responsibilities

• Act as a role model, fostering a supportive environment to empower staff in delivering quality care.
• Uphold internal and external standards, adhering to CQC regulations, contractual requirements, NICE guidelines, company best practices, and Equal Opportunities.
• Take joint ownership of a caseload of complex clients and manage their care package holistically, in collaboration with their appointed Nurse Case Manager.
• Develop, review, and implement client care plans and risk assessments following CQC regulations and best practice guidance.
• Co-ordinate and lead the transition and ongoing continuity of all allocated complex care packages, working with clients, professionals, and Nurse Case Managers.
• Maintain high standards of documentation and record keeping in compliance with CQC, national legislation, and local standards.
• Conduct regular auditing of records and daily evaluation notes, reporting trends and taking appropriate actions.
• Inform the Service Manager of any issues that may impact the quality of care or the health and safety of clients and healthcare workers.

Job description

Complex Care Case Manager (Clinical)

£35,000 (negotiable) plus £1500 quarterly bonus

Preston

Full-time, 35 hours per week

We are seeking a motivated Complex Case Manager who is dedicated to positively impacting our clients and promoting a positive atmosphere within their care team. As a leader, you will inspire team members to reach their full potential and provide top-quality, individualized care. Your friendly, supportive, and professional approach will set a high standard for person-centered care. Join us in creating a caring community that values and uplifts both clients and staff members, and your role will be instrumental in this mission.

Responsibilities:

• Act as a role model, fostering a supportive environment to empower staff in delivering quality care.
• Uphold internal and external standards, adhering to CQC regulations, contractual requirements, NICE guidelines, company best practices, and Equal Opportunities.
• Take joint ownership of a caseload of complex clients and manage their care package holistically, in collaboration with their appointed Nurse Case Manager.
• Develop, review, and implement client care plans and risk assessments following CQC regulations and best practice guidance.
• Co-ordinate and lead the transition and ongoing continuity of all allocated complex care packages, working with clients, professionals, and Nurse Case Managers.
• Maintain high standards of documentation and record keeping in compliance with CQC, national legislation, and local standards.
• Conduct regular auditing of records and daily evaluation notes, reporting trends and taking appropriate actions.
• Inform the Service Manager of any issues that may impact the quality of care or the health and safety of clients and healthcare workers.

General:

• Comply with the Company's procedures regarding Conduct and Confidentiality.
• Take responsibility for personal health and safety, as well as the health and safety of others.
• Continuously develop professional skills through relevant training and updates.
• Ensure systems and databases are kept up to date.
• Complete any other tasks assigned by the Line Manager within the scope of the position.

Employee Benefits:

• 25 days of paid holiday
• 8 days of paid Bank Holiday
• Extra day off for your birthday
• Opt-in to work-based pension
• Full support and guidance to perform job responsibilities effectively
• Opportunities for career progression and continuous professional development (CPD)
• Full induction provided
• £1500 quarterly bonus