Complex Care Assistant

Routes Healthcare (North) Limited; West Yorkshire; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Enhanced DBS funded

Guaranteed hours after probation

Staff referral scheme

Job summary

Routes Healthcare is seeking a Complex Care Assistant to deliver dedicated in-home care in Cleckheaton for clients with long-term complex health needs. You will provide specialised support, including tracheostomy care, ventilation support and PEG feeding, while coordinating with families and the clinical team.

This role offers guaranteed hours after probation, a fully funded Enhanced DBS and ongoing Routes Academy training to develop advanced clinical skills. Right to work in the UK is required.

Qualifications

• The right to work in the UK without needing employer support.
• At least 6 months paid care experience in the UK, ideally with complex care experience.
• Willingness to complete specialist training in complex care skills.
• Reliable, compassionate, and committed to delivering excellent clinical care.

Responsibilities

• Providing 1-2-1 care in the client’s own home.
• Supporting clients with tracheostomy care, ventilation and PEG feeding.
• Managing complex medication regimens and clinical observations.
• Maintaining accurate care records and clinical documentation.
• Communicating effectively with clients, families and the wider care team.

Skills

Tracheostomy care

Ventilation support

PEG feeding

Complex care experience

UK work experience

Education

NVQ Level 2 or 3 in Health and Social Care

Job description

Routes Healthcare does not offer sponsorship

Complex Care Assistant

Location: Cleckheaton

Pay Rate: £15.00per hour (including holiday pay) +Fully funded Enhanced DBS , guaranteed hours available after successful probation

Shifts: 12 h days and nights 8 AM - 8 PM and 8 PM - 8 AM Tuesday to Friday

IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.

About Us

Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.

About the Role

This is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.

What You'll Be Doing:

• Supporting clients with tracheostomy care, ventilation support, and respiratory needs
• Managing complex medication regimens and clinical observations
• Providing personal care with dignity and respect for clients with physical disabilities
• Supporting clients with PEG feeding and nutritional management
• Monitoring and responding to changes in client condition
• Working closely with healthcare professionals and families

Your Role:

• Providing 1-2-1 care in the client's own home
• Working solo or as part of a 2-person team on double-up care packages
• Following detailed care plans created by our clinical team
• Maintaining accurate care records and clinical documentation
• Communicating effectively with clients, families, and the wider care team

What Makes Complex Care Different:

Unlike standard home care, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:

• Long-term ventilation and tracheostomy care
• Neurological conditions requiring specialist positioning and care
• Life-limiting conditions requiring palliative and end-of-life care
• Complex physical disabilities requiring moving and handling expertise

All focused on supporting each individual's lifestyle and well being while managing their clinical needs safely and effectively.

Shift Patterns & Hours 12 h days and nights 8 AM - 8 PM and 8 PM - 8 AM Tuesday to Friday

Complex care packages typically include:

• Consistent shift patterns with the same client(s)
• Range of shifts available Monday to Sunday (weekend availability required)
• Day shifts or night shifts available
• Shifts typically 12 hours depending on package
• Shifts allocated based on business needs and your availability
• Once committed to a shift, we need you to complete the full shift reliably

What We Offer

Career Development:

• Routes Academy programme with specialist complex care training
• Clinical skills training including tracheostomy, ventilation, PEG feeding
• Ongoing training and progression opportunities into senior complex care roles

Support:

• Dedicated clinical on-call team available 24/7
• Regular clinical supervision and competency assessments
• Well being and mental health support
• We don't use agency staff - you'll work alongside employed Routes care workers only

Rewards:

• £15.00 per hour (includes holiday pay)
• Staff referral scheme with generous incentives (up to £250 per referral)
• Enhanced rates for specialist skills and night shifts

What You Need

Essential:

• The right to work in the UK without needing employer support
• At least 6 months paid care experience in the UK, ideally with complex care experience
• Reliable, compassionate, and committed to delivering excellent clinical care
• Willingness to complete specialist training in complex care skills

Desirable:

• Experience with tracheostomy care, ventilation, PEG feeding,
• NVQ Level 2 or 3 in Health and Social Care

(We provide comprehensive training in complex care skills for candidates with the right attitude and care experience)

Ready to Make a Difference?

Routes Healthcare is committed to making lives better through exceptional complex care services.