Complex Care Assistant

Prestige Nursing; Epsom; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Complex Care Assistant to provide high-quality, community-based care. In this rewarding role, you will support clients with complex needs, offering personal care, medication assistance, and emotional support. The position offers flexibility with zero-hour or contracted hours, ensuring you can balance your lifestyle while making a significant difference in the lives of those you care for. Join a dedicated team that values professional development and provides a supportive work environment, where your contributions truly matter.

Benefits

Pension scheme

Blue light card

Enhanced Maternity/Paternity schemes

Continued professional development

Holiday pay

Refer a friend scheme

Employee Assistance line

Qualifications

• Experience with complex care for children and adults is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Assist with personal care and administer medications as prescribed.
• Maintain a safe and comfortable environment for the client.
• Document care provided and communicate with the care team.

Skills

Experience providing complex care

Experience with neurological conditions

Excellent communication skills

Ability to work independently

Empathy and patience

Ability to monitor client changes

Job description

Complex Care Assistant

Location: KT19

Schedule: Sunday 8am – 8pm

Salary: £16.01 – £18.27

About Prestige Nursing & Care Redhill

Our Redhill branch is composed of long-serving staff with extensive knowledge of the area and our client base. Our purpose is to provide high-quality, community-based specialist home care and support. We aim to work together to achieve the goals of each of our varied clients and to make a difference in their lives.

What our client is looking for:

• Personal care, including assistance with hoist transfers, dressing, bathing, and toileting using a tilt-in-space shower commode.
• Support with administering medications and PEG feeds as prescribed and monitor their effectiveness.
• Support with communication and mobility challenges.
• Maintain a safe, tidy, and comfortable environment for the client.
• Document care provided and communicate effectively with the care team.
• Adhere to and advocate for client care plans and guidelines.
• Provide emotional support and companionship to the client.
• Good timekeeping.

Do you need experience?

Experience is required for this role. Find out more below.

What we offer:

• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• We offer the flexibility of either a zero-hour contract or contracted hours, whichever suits your lifestyle the most.
• Work with our own clients, no agency work.
• Pension scheme.
• Blue light card.
• Enhanced Maternity/Paternity and Adoption schemes.
• Continued professional development to support you & your career.
• Holiday pay.
• Refer a friend scheme.
• Employee Assistance line – available 24/7 and fully confidential for our staff.
• Support from your local branch team and out-of-hours support.

We’re looking for:

• Experience providing complex care to children and/or adults.
• Experience with neurological conditions such as cerebral palsy and epilepsy.
• Experience with respiratory, bowel, gastrostomy, postural, seizure, and pain management.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Patience, empathy, and a genuine desire to support others.
• Ability to act promptly.
• Need to be able to maintain focus and be proactive. For example, monitor and detect subtle changes in client presentation and respond promptly and appropriately, e.g., secretions building up or seizure activities starting, then treating/reporting sooner as per care plans.
• Ability to be flexible and adapt to how the client is presenting.
• Ability to seek support if unsure.

Want to find out how you can make life better for yourself and the people you care for? Apply today.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference, and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks, there may be extensions to timelines.

All our clients are equally entitled to have their needs met in a safe, fair, and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity, or any other perceived difference.

You may be asked to provide your employment details through HMRC.