Compassionate Veterinary Receptionist - Client Care

IVC; Cardiff; On-site; GBP 25,000 - 27,000; Full time

Job summary

inspiring vet care is seeking a motivated Receptionist for Heath Vets in Cardiff. You will be the friendly first point of contact, managing appointments, handling enquiries and supporting client communications to ensure a welcoming experience for every visit.

The role offers a 39-hour week across our branches, no weekend or out-of-hours duties, and a supportive team to help you grow within a caring practice.

Qualifications

• Experience in a customer-facing role.
• Excellent communication and a welcoming manner.
• Able to manage multiple tasks in a busy environment.

Responsibilities

• Be the first point of contact for clients, delivering a welcoming, professional experience.
• Manage appointments and handle enquiries to support client communications.
• Work closely with clinical and non-clinical colleagues to ensure a smooth client and patient journey.
• Contribute to day-to-day running of the practice in a busy environment.

Skills

Customer service

Communication

Organised

Teamwork

Job description

inspiring vet care is seeking a motivated Receptionist for Heath Vets in Cardiff. You will be the friendly first point of contact, managing appointments, handling enquiries and supporting client communications to ensure a welcoming experience for every visit.

The role offers a 39-hour week across our branches, no weekend or out-of-hours duties, and a supportive team to help you grow within a caring practice.