Compassionate Veterinary Care Assistant | Excellent Benefits

Pdsa; West Midlands; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

25 days holiday

Pension contributions (5–10%)

Life assurance

AXA Health EAP

Staff discounts

Volunteering Day

Wellbeing Day

Discounts on Pet Insurance

Job summary

PDSA Oldbury is seeking a compassionate Veterinary Care Assistant to join our friendly team. You will support Veterinary Nurses and Surgeons, help with patient care, and ensure a clean, safe hospital environment while delivering a welcoming experience at reception.

With a Level 2 Diploma (or equivalent) and prior veterinary experience, you’ll be reliable, organised and customer‑facing. You’ll work as part of a caring team dedicated to pets and their owners.

Qualifications

• Holds a Veterinary Care Assistant Level 2 Diploma (or equivalent).
• Experience in a veterinary practice is preferred.
• Organised, reliable and customer‑facing with a caring approach.

Responsibilities

• Supporting Veterinary Nurses and Veterinary Surgeons with patient care and animal handling.
• Maintaining a clean, safe and hygienic hospital environment.
• Assisting on reception and providing a warm, welcoming experience for clients.
• Promoting pet wellbeing and supporting owners with empathy and professionalism.
• Discussing appropriate financial contributions with clients in a sensitive and respectful manner.
• Helping the wider team deliver outstanding care to pets and the people who love them.

Skills

Compassionate

Customer service

Teamwork

Communication skills

Empathy

Education

Veterinary Care Assistant Level 2 Diploma (or equivalent)

Job description

PDSA Oldbury is seeking a compassionate Veterinary Care Assistant to join our friendly team. You will support Veterinary Nurses and Surgeons, help with patient care, and ensure a clean, safe hospital environment while delivering a welcoming experience at reception.

With a Level 2 Diploma (or equivalent) and prior veterinary experience, you’ll be reliable, organised and customer‑facing. You’ll work as part of a caring team dedicated to pets and their owners.