Compassionate GP Practice Receptionist & Admin Support

NHS; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Birmingham is seeking a motivated GP Practice Receptionist to be the first point of contact for patients. In this rewarding role, you will manage appointment bookings, handle patient inquiries, and ensure confidentiality. Ideal candidates will have strong communication skills, be IT proficient (especially with EMIS), and be able to manage a busy environment. Join a supportive team dedicated to quality patient care.

Benefits

Ongoing training and development opportunities

Supportive working environment

Qualifications

• Experience using EMIS or ability to quickly learn clinical systems.
• Strong interpersonal skills and a proactive attitude.

Responsibilities

• Greet patients and visitors in a professional manner.
• Book, amend, and cancel appointments.
• Maintain patient confidentiality at all times.
• Support clinicians with administrative tasks.

Skills

Excellent communication skills

Attention to detail

Strong IT skills

Ability to remain calm under pressure

Friendly manner

Tools

EMIS clinical system

Job description

A healthcare organization in Birmingham is seeking a motivated GP Practice Receptionist to be the first point of contact for patients. In this rewarding role, you will manage appointment bookings, handle patient inquiries, and ensure confidentiality. Ideal candidates will have strong communication skills, be IT proficient (especially with EMIS), and be able to manage a busy environment. Join a supportive team dedicated to quality patient care.