Compassionate Family Support & Safeguarding Coordinator

Nottinghamshire County Council; West Bridgford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

A place to belong

Professional Growth

Work-Life Balance

Generous Leave

Job summary

Nottinghamshire County Council is seeking a Social Work Support Officer to join the Family Support and Safeguarding Team. You will provide essential administrative and practical support to Social Workers working with children and families, acting as the first point of contact for families and carers to ensure they receive needed help.

Responsibilities include coordinating services, maintaining records, handling payments, and supporting high-quality service delivery.

Qualifications

• GCSE English and Maths at grade C or above or evidence of competency
• 1+ year experience in an administrative role within social care
• Proficient in MS Office applications (Word, Excel, Outlook)
• Experience handling confidential information

Responsibilities

• Coordinating appointments and services for families and social workers.
• Maintaining accurate records and documentation.
• Assisting with financial processes, including arranging purchases and processing payments for families.
• Managing sensitive conversations with professionalism and empathy.
• Supporting the team in delivering high-quality services to children and families.

Skills

MS Office

Typing

Record-keeping

Compassionate communication

Organisational excellence

Team spirit

Confidentiality

Education

GCSE English

GCSE Maths

Tools

Mosaic database

Job description

Nottinghamshire County Council is seeking a Social Work Support Officer to join the Family Support and Safeguarding Team. You will provide essential administrative and practical support to Social Workers working with children and families, acting as the first point of contact for families and carers to ensure they receive needed help.

Responsibilities include coordinating services, maintaining records, handling payments, and supporting high-quality service delivery.