Compassionate Bereavement Support Advisor

Cardiff and Vale University Health Board; Tees Valley; On-site; GBP 23,000 - 29,000; Full time

Job summary

North Tees & Hartlepool NHS Foundation Trust is seeking a Bereavement Support Officer to deliver professional, compassionate support to relatives and friends of the deceased. The role involves guiding legal processes, arranging hospital funerals, and assisting with viewing arrangements.

The post requires empathy, excellent communication, and experience with bereavement support in a healthcare setting. 37.5 hours/week, based at North Tees, with potential cross-site duties.

Qualifications

• GCSE English Language grade 4+ required.
• GCSE Mathematics grade 4+ required.
• NVQ Level 2 or equivalent in a related subject.
• Bereavement Support training (CRUSE or SANDS) preferred.

Responsibilities

• Provide practical bereavement support and guidance on legal processes following a death.
• Assist in arranging hospital funerals as required.
• Support relatives and friends during viewing of the deceased.
• Engage with healthcare professionals, Coroners' staff, Medical Examiner staff and registration services in a courteous, clear and supportive manner.

Skills

Interpersonal skills

Communication skills

Bereavement experience

Empathy

Education

GCSE English (4+)

GCSE Maths (4+)

NVQ Level 2 or equivalent

Bereavement Support training (CRUSE/SANDS)

Job description

North Tees & Hartlepool NHS Foundation Trust is seeking a Bereavement Support Officer to deliver professional, compassionate support to relatives and friends of the deceased. The role involves guiding legal processes, arranging hospital funerals, and assisting with viewing arrangements.

The post requires empathy, excellent communication, and experience with bereavement support in a healthcare setting. 37.5 hours/week, based at North Tees, with potential cross-site duties.