Comparison Operations Analyst

Opensignal; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Equity program

Retirement savings plan

Professional development opportunities

Flexibility to work from abroad

Job summary

Opensignal is seeking a proactive candidate to join the UK-based comparison team, supporting Go.Compare and Confused.com among others. You will coordinate product changes, manage partner queries, and oversee testing and performance analysis to keep pricing and products accurate and competitive.

The role requires strong stakeholder management, data insight, and an analytical mindset. You will work in a fast-paced environment with cross-functional teams, including development and commercial

Qualifications

• No specific degree is required; commercial acumen and analytical capability are valued.
• Proven partnership management experience is advantageous.
• Experience in comparison products or product operations is beneficial.

Responsibilities

• Manage day-to-day queries from comparison partners and monitor product display.
• Coordinate product databases and onboarding activities with engineering teams.
• Conduct testing and performance analysis to inform strategy and pricing.
• Monitor market developments and provide regular insights to guide commercial decisions.
• Ensure FCA regulatory alignment and maintain governance records.

Skills

Attention to detail

Stakeholder management

Data analysis

Product operations

Communication

Tools

Excel

PowerPoint

Jira

Confluence

Salesforce

BI tools

Job description

How you will make an impact:
We are looking for an individual to join our growing comparison team who has some experience in either comparison products or product operations. The right candidate will have fantastic attention to detail, the ability to work in a fast paced environment across a wide variety of tasks and the ability to communicate well between our clients, partners, internal comparison team and development teams to co-ordinate and implement technical changes for our major UK comparison services clients including Go.Compare & Confused.

The successful candidate will be responsible for ensuring that our comparison services run accurately & efficiently reflecting the most up to date products and pricing in the market (ideally faster than our competitors!), own the co-ordination, delivery and testing of product changes along with supporting completion of testing and performance analysis.

Primary Responsibilities:

Stakeholder Relationship Management
Working in collaboration with the comparison team to own the delivery of the following:

• Day to day management of comparison partner product queries
• Support the day-to-day management of the comparison product display
• Management of product database
• Management of the channel customer offer merchandising
  

Product Testing & Analysis

• Conduct testing performance analysis to identify trends, opportunities, and risks across the comparison channel.
• Monitor competitor activity and market developments, providing regular insights to inform product and commercial strategy.
• Track and report on consumer trends, contributing to product and positioning decisions that keep our services relevant and competitive.
• Coordinate incoming technical change requests with stakeholders from analysis through to delivery.
• Co-ordination of the product testing roadmap including the completion of user acceptance testing for technical changes
  
• Support product optimisation initiatives, identifying opportunities to improve channel performance and customer experience.
• Scope and coordinate delivery of all channel changes and partner onboarding activity, working closely with internal development teams.
• Ensure comparison services reflect the most current and accurate products and pricing in the market at all times.
  

Compliance & Governance

• Work within FCA regulatory requirements applicable to UK insurance comparison, including adherence to Treating Customers Fairly (TCF) principles.
• Maintain accurate records and documentation in line with internal governance and audit requirements.
• Proven background in comparison, online marketplace, or a related digital/commercial environment.
• Commercially astute, with a track record of driving value through data insight and channel performance analysis.
• Strong analytical mindset — confident working with data to identify trends, opportunities, and risks.
• Understanding of why consumers and providers use price comparison services, and what drives channel performance.
• Methodical and process-driven, with excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.
• A self-starter who takes initiative and follows through with minimal supervision.
• Exceptional attention to detail — you take accuracy seriously and hold yourself and others to a high standard.
• Direct experience working with major UK aggregators (e.g. Go.Compare, Confused.com, CompareTheMarket).
• Exposure to FCA-regulated insurance products or financial services environments.
• Experience leading or contributing to new partnership development and onboarding.
• Familiarity with the pet insurance or device/electronics insurance market.

Tools & Education

Required:

• Proficient in Microsoft Excel and PowerPoint (or Google equivalents) — you use these tools confidently for analysis, reporting, and stakeholder presentations.
• Comfortable working with online product databases and data portals.
• Experience with product management, or ticketing tools (e.g. Jira, Confluence, Salesforce).
• Familiarity with data visualisation or BI tools.

Education:

• No specific degree required. We value commercial acumen, analytical capability, and proven partnership management experience over formal qualifications.

About Us
Opensignal is the leading global provider of independent insight and data into network experience and market performance. Our user-centric approach allows communication providers to constantly improve their network and maximise commercial performance. Leading analysts, investors and financial institutions place a high value on our independent analysis and we are regular contributors to their reports.

Real network experience is our focus and ultimately that’s what influences customer choice. Our mission is to advance connectivity for all and here at Opensignal, the team is leading the industry in enabling operators to link their network experience and market performance in a way that has never before been possible.

With offices in London, Boston Victoria, British Columbia, and Warsaw, and employees around the world, we are a truly global organization. We are an equal-opportunity employer dedicated to building an inclusive and diverse workforce.

Benefits
We believe we are stronger when we not only celebrate our many differences, values, and voices but also include them in everyday practice. Having a diverse and inclusive culture is essential, which is why we offer a flexible approach to work-life balance, operating in a remote-hybrid way. We’ll help you get set up with the essentials you need to work from home or the office. We also offer an attractive range of additional benefits, including:

• Competitive compensation packages; including a long-term equity program.
• Company sponsored retirement savings plan.
• Professional development opportunities: education reimbursement, learning allowance, company-sponsored workshops, and more!
• Generous holiday allowance, sick leave, parental leave, flexibility including Summer Fridays, and the opportunity to work from abroad.
• Charity matching and time off for community volunteering.
• Regular virtual and in-person events and socials.

NOTE: Opensignal only reviews job applications submitted through our official website: https://www.opensignal.com/about/opensignal-careers
If you have received an offer or communication that seems suspicious or did not go through our website, do not share any personal or financial information.
If you are unsure about the legitimacy of a job offer or recruitment message you received, please contact us directly at: [e-mail].