Community Triage Nurse: Timely Care & Home Visits

Norfolk Community Health and Care NHS Trust; Norwich; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Norwich Triage team at Norfolk Community Health and Care NHS Trust is seeking a Community Triage Nurse for a fixed-term role. You will triage referrals from across the Norwich area, assess needs, and determine care priorities to support patient flow.

You will work mainly in the Triage Hub, with the option for visits to patients at home or in clinics. Training is provided, and there are opportunities for development and learning within the service.

Qualifications

• Evidence-based nursing interventions for triage.
• Strong telephone communication and IT literacy.
• Full training provided; triage experience beneficial but not essential.

Responsibilities

• Process referrals by evaluating information and prioritising response.
• Document triage notes for patient records and audits.
• Use information technology to process referrals for an 80% triaging role.
• Liaise with the public, health professionals and multi-agencies daily.
• Assess, deliver and coordinate care packages for patients with long-term conditions.
• Support early discharge from hospital and prevent unnecessary admissions.

Skills

Triage nursing

Telephone triage

IT skills

Clinical assessment

Education

Registered Nurse

Tools

IT systems

Job description

The Norwich Triage team at Norfolk Community Health and Care NHS Trust is seeking a Community Triage Nurse for a fixed-term role. You will triage referrals from across the Norwich area, assess needs, and determine care priorities to support patient flow.

You will work mainly in the Triage Hub, with the option for visits to patients at home or in clinics. Training is provided, and there are opportunities for development and learning within the service.