Community Team Lead for Home Care

SCiA Group; Southampton; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a passionate Community Team Lead to oversee Home Care services. This role involves leading a dedicated team to deliver high-quality, person-centred care while ensuring compliance with standards. You'll be a vital link between customers and care workers, providing hands-on support and mentoring staff. This position offers a unique opportunity to make a meaningful impact in the community, with a supportive team culture and opportunities for professional development. If you're committed to making a difference in people's lives, this role is perfect for you.

Benefits

Competitive salary

Mileage allowance

Flexible working pattern

Regular supervision

Professional development opportunities

Supportive team culture

Paid day off on your birthday

25 days paid holiday plus bank holidays

Refer a friend bonus scheme

Employer contributory pension scheme

Qualifications

• Strong understanding of person-centred care and supervising staff.
• Excellent communication and leadership skills are essential.

Responsibilities

• Support and supervise care staff while maintaining compliance standards.
• Conduct care plan audits and assist with new customer care packages.

Skills

Person-centred care

Supervising staff

Excellent communication

Leadership skills

Time management

Caring nature

Professional adaptability

Education

BTEC Diploma Level 2

Job description

Community Team Lead for Home Care

We're Hiring: Community Team Lead for Home Care

Based in Southampton with travel across the surrounding area

Hours – Monday to Friday with one weekend day to be worked every other week (a day off in week will be given in lieu) plus additional on call duties as part of a rota

Salary based on 37.5 hours per week as above - £25,613.25

Be a Leader in Person-Centred Care with SCA Care – Where Every Day Makes a Difference

Are you passionate about providing outstanding care and leading from the front? Do you have experience supervising care teams and want to make a real difference to people’s lives in your community?

SCA Care is looking for a motivated and compassionate Community Team Lead to help oversee our Home Care services. You’ll work closely with our Registered Manager and Care Coordinator to support and supervise care staff, deliver high-quality, person-centred care, and ensure our services meet and exceed expectations.

About the Role

As a Community Team Lead, you’ll split your time between the office and the community – providing hands-on support, supervising staff, and maintaining compliance standards. You’ll play a vital role in setting up new care packages, mentoring staff, ensuring safety and dignity for our customers, and being a key point of contact between customers, care workers, and the office team.

Key Responsibilities Include:

• Supporting and supervising care/support staff in the community
• Completing care plan audits, competency checks, and face-to-face supervisions
• Assisting with the assessment and setup of new customer care packages
• Delivering personal care when required and modelling best practice
• Monitoring and maintaining compliance with CQC standards and KPIs
• Contributing to recruitment, induction, and mentoring of new care staff
• Participating in the on-call rota and covering shifts when needed
• Maintaining accurate records and electronic systems
• Acting as a link between customers and the office, promoting professionalism and respect

What You’ll Need

You’ll be someone who thrives in a fast-paced environment, has a keen eye for detail, and truly believes in delivering person-centred care.

Essential:

• A strong understanding of person-centred care in the community
• Previous experience supervising staff in a care environment
• Ability and willingness to deliver personal care
• Excellent communication, leadership, and time management skills
• Caring, professional, and adaptable nature
• Full UK driving licence and access to reliable transport
• The right to work in the UK

Desirable:

• A BTEC Diploma Level 2 or other professional care qualification
• Experience in conducting risk assessments, audits, or spot checks

What We Offer

• Competitive salary and mileage allowance
• Flexible working pattern (weekends and office/community mix)
• Regular supervision and opportunities for professional development
• Supportive and friendly team culture
• Training towards further qualifications
• The opportunity to make a meaningful difference in people’s lives every day
• A meaningful and rewarding career with room to grow
• Ongoing training and development opportunities
• Support from a close-knit, values-driven team
• A chance to make a real impact
• Paid day off on your birthday…….so you can relax
• 25 days paid holiday plus bank holidays
• Excellent refer a friend bonus scheme
• Access to a free Blue Light Card (discounts in stores and online in large national retailers and local businesses)
• Employer contributory pension scheme

Why Work With SCA Care?

At SCA Care, we’re not just another care provider. We’re a not for profit organisation that puts people first—both our customers and our team. We celebrate diversity, value your ideas, and support your journey every step of the way. When you join us, you become part of something bigger: a mission to make lives better, every single day.

About you!

If you have a passion for assisting individuals in supporting living environments or helping our customers stay in their family homes to help us achieve our ambitions for charitable impact, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. We are committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Ready to make a difference?
Apply now and start a fulfilling new chapter in care.

SCA is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment.

SCA is a Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum criteria for this role. SCA has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and development of disabled employees.