Community Support Worker

Devon Partnership Nhs Trust; Torquay; On-site; GBP 24,000 - 30,000; Full time

Job summary

Devon Partnership NHS Trust in Torbay is seeking a Community Support Worker to join the Crisis Resolution Home Treatment Team (CRHTT). The role focuses on delivering a 24/7 community-based service as an alternative to hospital admission and gatekeeping for inpatient beds.

You will be part of an integrated MDT, providing interventions for diverse mental health needs in the community and carrying out initial follow-ups after hospital discharge when required.

Qualifications

• Experience in mental health support is desirable.
• Ability to work collaboratively within a multidisciplinary team (MDT).
• Strong interpersonal skills and crisis support abilities.

Responsibilities

• Provide responsive, person-centred support to individuals experiencing mental health crisis in the community.
• Work collaboratively with clinicians, social workers and peer support workers.
• Deliver practical and emotional support to facilitate recovery, safety and wellbeing.
• Assist in crisis de-escalation and safety planning, both face-to-face and via telephone.
• Support service users to access housing, benefits and community resources.

Skills

Empathy

Communication

Teamwork

Job description

Job summary

The Crisis Resolution Home Treatment Team is a pivotal service whose main focus is to offer an alternative to an inpatient admission and provide intensive treatment as required within the community. The service will also ensure effective gatekeeping of all service users referred to the service for admission to Hospital. The service will operate on an outreach basis with the majority of assessments taking place in non-Hospital environments.

We are currently recruiting a Community Support worker for the Torbay CRHTT.

The post holder will be an active member of the integrated multi-disciplinary team (MDT), providing a 24-hour community-based Crisis Resolution and Home Treatment Service as an alternative to hospital admission.

As part of a MDT, the Community Support Worker is a pivotal role in shaping, implementing and facilitating interventions for individuals with a diverse mental health needs within the community.

Under the direction and leadership of a qualified Mental Health Professional, the team are responsible for:

• Deliver a collaborative care plan with specific home interventions and goals.
• Offer crisis resolution as an alternative to hospital admission, available 24 hours per day, 7 days a week, 365 days per year.
• Serve as the gatekeeper for inpatient hospital beds.
• Conduct initial in-person follow-up after hospital discharge

Main duties of the job

• Provide responsive, person-centred support to individuals experiencing mental health crisis in the community.
• Work collaboratively with multidisciplinary teams, including clinicians, social workers, and peer support workers.
• Deliver practical and emotional support to service users, promoting recovery, safety, and wellbeing.
• Assist in crisis de-escalation and safety planning, both face-to-face and via telephone support.
• Support service users to access appropriate services, including housing, benefits, and community resources.