Community Support Worker

HCRG Care Group; Melksham; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Group pension

Free tea, coffee and milk at base

My Reward Hub discounts

Wages as you earn (hourly access)

Wellbeing support

Learning & development via TheLearning

Job summary

HCRG Care Group invites applications for a Community Support Worker at Melksham Community Hospital. The role focuses on delivering care within a community setting, under supervision, and contributing to patient-centred plans.

You’ll work within a multi-disciplinary team and may undertake nursing or therapy activities as skills progress. The post is full-time, 37.5 hours per week, with a salary in the £25,500–£27,098 range, and benefits including a group pension and wellbeing support.

Qualifications

• Good general education (English/Maths Grade A-C) required.
• Level 2 NVQ/QCF in Health and Social Care or equivalent.
• Care Certificate – or willingness to achieve.
• Experience of working under supervision.
• Experience of supporting other workers.
• Ability to work as a team member.
• Ability to deliver patient focused care.
• Full UK driving licence and use of a car during working hours.
• Experience in community health care, rehabilitation and urgent care settings.

Responsibilities

• Deliver care within a community setting per written care plan.
• Keep patient at centre of care with patient and carer participation.
• Support day-to-day care including monitoring and communication.
• Work in a multi-professional team and feed back progress.

Skills

Teamwork

Patient care

Supervision experience

Care Certificate

Driving licence (UK)

Community health care

Education

Level 2 NVQ/QCF in Health and Social Care

English/Maths Grade A-C

Job description

The following content displays a map of the jobs location - Melksham Community Hospital

Weekly contracted hours:

37.5

Location:

Melksham Community Hospital

Closing Date:

01/11/2026

Job Category:

HCRG - Additional Clinical Services

Service type:

HCRG - Community Services P1

Business Unit:

HCRG - BSW - Community Services

Job Introduction

We’re looking for a caring, compassionate and dedicated Community Support Worker to join our team.

The role of the community support worker is to work within a multi-professional team in a community setting, providing, support, care, and treatment to individuals, within guidelines and protocols identified for the role.

The community support worker will provide support with guidance from nurse and/or therapist to deliver care plans to patients in a community setting. Depending on experience and skill mix, you will carry out nursing or therapy related activity.

As our services transform, there may be times you will be expected to support both nursing and therapy in the delivery of care, within an appropriate scope or practice and following relevant on-the-job training.

This is a full-time role working 37.5 hours per week.

Base: Melksham Community Hospital, SN12 7NZ

• Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner.


• To keep the patient at the centre of their care, ensuring patient and carer participation in decision making.


• Responsibility for, and supporting, the day-to-day care of patients, including monitoring. To communicate with individuals about routine and daily activities, this may include overcoming difficulties (e.g. hearing/language).


• To work within a multi-professional team and to feed back service user progress, liaising with colleagues, families, carers and other agencies.

Please see the job description attached for a full list of responsibilities.

Person Specification -

• Good general education (English/Maths Grade A-C) and Level 2 NVQ/QCF in Health and Social Care or equivalent.


• Level 2 NVQ/QCF in Health and social care or equivalent.


• Care Certificate – or willingness to achieve.


• Experience of working under supervision.


• Experience of supporting other workers.


• Ability to work as a team member.


• Delivering patient focused care.


• Ability to recognise own limitations.


• Physical skills to manually handle patients and use appropriate lifting aids.


• Experience in providing care / delivering rehab or exercise.


• Driven to achieve.


• Shows commitment to ongoing personal and professional development.


• Full UK driving licence and use of a car during working hours.


• Experience of community working.


• Experience in health care.xperience of work in an acute or urgent health care setting.


• Experience of working in rehabilitation.


• Basic wound care knowledge and skills.

Package Description

As a Community Support Worker, you’ll be part of our valued team based at Melksham Community Hospital. You will feel valued as a Community Support Workerwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £25,500 - £27,098 with access to our group pension


• Free tea, coffeeand milk at your base location


• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you


• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates


• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling


• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise


• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes . We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do .

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like a little more about how we use your information, please see our website's privacy policy.