Community Support Worker

Leicestershire County Council; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Leicestershire County Council is recruiting a Community Support Worker to meet with adults, carers and families, assess their needs under the Care Act 2014 and create plans to access support. You will conduct home visits and work in various settings with supervision to deliver person-centred care.

You will handle safeguarding, mental capacity and best-interest considerations, with opportunities to progress into apprenticeships and leadership routes.

Qualifications

• Relevant health/social care qualifications such as Level 2/3 in care.
• Maths and English Level 2 or equivalent for documentation and assessments.
• Experience in social care settings and collaboration with other agencies.

Responsibilities

• Meet individuals, families and carers to assess needs under Care Act 2014.
• Devise plans to access support, connect with local community or refer to agencies.
• Identify safeguarding concerns, mental capacity, and high-risk situations.
• Undertake home visits, hospital or client settings with office base support.
• Manage caseload and work towards clear objectives.

Skills

Driving licence

Communication skills

Caseload management

Negotiation & conflict management

Education

Full Level 2/3 in adult social care

Maths & English Level 2

Tools

Access to vehicle

Job description

As a Community Support Worker, you will meet with individuals, families and carers to connect and listen and where necessary undertake an assessment under the Care Act 2014. Where there is an eligible need, you will devise a plan for how the person can access the support they require this may be connecting with their local community, referral on to other agencies or provide service to support their unmet need. Where necessary, you will identify and report potential safeguarding, consider mental capacity, and other high-risk situations where a person's safety or liberty may be at risk. Your team will have an office base and you will undertake visits to people in their own homes, in a hospital setting or wherever the person feels most comfortable to meet you. We have vacancies in the following teams:

• Accommodation Review (X2 permanent, 37 hours per week) - Glenfield, Leicestershire
• Carers Assessment and Review Team - Glenfield, Leicestershire (X1 37 Hours Per Week)
• Carers Assessment and Review Team - Glenfield, Leicestershire (X1 18.5 Hours Per Week)

We are passionate about developing your career in social care. As a Grade 8 Trainee Community Support Worker you will be in your first CSW role and will be expected to develop experience, knowledge and skills, complete their Learning and Induction Programme and undertake your duties with support and supervision. As a Grade 9 Community Support Worker you will be expected to have sufficient experience, knowledge and skills to manage your workload under supervision, to deliver a high quality, person centred, accountable statutory social care. This includes demonstrating competency undertaking Care and Support Assessments, Mental Capacity Assessments and making Best Interest decisions. As a Community Support Worker, there are further opportunities to develop your career in Adult Social Care at Leicestershire County Council, such as the opportunity to apply to undertake a Social Work Apprenticeship, Occupational Therapy Apprenticeship and routes in leadership roles. A DBS enhanced check for a regulated activity is required for this post. You will require a valid full driving licence or access to a vehicle for this position.

This role does not meet the eligibility requirements for new visa sponsorship applications therefore you must already have the right to work in the UK in order to apply.

• Relevant health/social care qualifications a full Level 2 or 3 qualification in adult social care, for example NCFE CACHE Level 2 Diploma in Care, or equivalent. Level 2 or equivalent in Maths and English.
• Have relevant experience of working with adults in a social care setting and of working with other agencies within a fieldwork environment.
• Understand the need to undertake need and risk assessments and the issues/needs that adults and their families/carers may have.
• Have a good understanding of social care organisations and their roles and responsibilities as part of the wider community and voluntary sector.
• Be a confident communicator who is skilled in negotiation, persuasion, assertiveness, and conflict management, and able to build effective working relationships.
• Be able to recognise the limits of own accountability and responsibility, and to seek appropriate support and advice when required.
• Be able to manage a caseload and work to clear objectives.

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.

Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence? Are you passionate about making a real difference for carers across Leicestershire? Do you want to be part of an ambitious and growing service? We're looking for people who share our commitment to championing carers' rights, amplifying their voices, and ensuring they receive the recognition and support they deserve. If you're motivated, compassionate, and eager to learn, this could be the perfect role for you.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following