Team Administrator - Crisis Offer

Pennine Care; Horwich; On-site; GBP 26,000 - 27,000; Full time

Job summary

Pennine Care NHS Foundation Trust is seeking a Team Administrator to provide efficient administrative support to the mental health crisis offer. The role is based across Bolton and Manchester sites, including Sefton House and Central Park, and involves helping route referrals, coordinate schedules and maintain case records.

The post requires GCSEs in Maths and English, NHS mental health experience and substantial administrative experience in a similar environment; confidentiality and data

Qualifications

• GCSE in Maths and English or equivalent.
• NHS Mental health experience.
• Significant administrative experience in a similar environment.
• Understanding of administrative processes.
• Understanding of confidentiality and data protection policies and procedures.
• Completion of PARIS training.
• Knowledge of mental health services.

Skills

NHS Mental health experience

Significant administrative experience

Understanding of confidentiality and 2

Education

GCSE in Maths and English or equivalent

Job description

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Main area Admin Grade 3 Contract 6 months (Fixed term contract/secondment for six months.) Hours Full time - 37.5 hours per week Job ref 311-O689-25-B

Site Sefton House, Bolton, BL6 6PQ/Central Park Manchester, M40 5BP Town Bolton/Manchester Salary £25,760 - £27,476 per annum Salary period Yearly Closing 21/10/2026 23:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople

The Pennine Care NHS Foundation Trust provide mental health support, advice and signposting across the Trust footprint, and support mental health crisis contacts in collaboration with Greater Manchester Mental Health Trust across the Greater Manchester footprint. The role of the Team Administrator is to provide efficient and effective administrationsupport to the mental health crisis offer.

Main duties of the job

Please see attached job description to review main duties of the role.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our#PennineCarePeopleand do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Please see attached job description and person spec to review the full list of main responsibilities.

Person specification

• GCSE in Maths and English or equivalent
• NHS Mental health experience
• Significant administrative experience in a similar environment.
• Understanding of administrative processes.
• Understanding of confidentiality and data protection policies and procedures.
• Completion of PARIS training
• Knowledge of mental health services

Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.

Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards . These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history andreferences.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

Once Checks Are Complete - The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

Pennine Care are committed to the ‘Get ahead on Flex’ pledge initiative to support the right to request flexible working for all colleagues. “We can work flexibly, as a modern and model employer, flexible and less than full-time working isn’t a barrier to progress in the NHS – it is commonplace” To support a positive experience for all colleagues we are committed to considering all requests for flexible working, in line with service needs.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.

We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.