Community Support Officer

Gap Personnel Limited; Hemel Hempstead; On-site; GBP 21,000 - 26,000; Full time

Job summary

Gap Personnel Limited is recruiting a Community Support Officer to help residents in Independent Living schemes. This temporary 3-month contract focuses on person-centred support, enhancing independence, wellbeing and safety, and acting as a main contact for residents.

You will complete and review support plans, assist with safeguarding, coordinate with health and social care partners, and maintain accurate records in line with policies. A compassionate, professional approach is essential.

Qualifications

• Experience in a wellbeing-focused role.
• Strong communication and relationship-building skills.
• Ability to manage a varied workload and prioritise effectively.
• Understanding of safeguarding and supporting vulnerable adults.
• Confidence working independently while also being part of a wider team.
• Good IT and record-keeping skills.
• A compassionate, professional, and resident-focused approach.

Responsibilities

• Complete and review support plans and risk assessments to help residents maintain their independence.
• Encourage participation in community activities and promote resident engagement.
• Respond to resident enquiries and concerns in a professional and timely manner.
• Support residents with the use of emergency alarm systems and digital safety equipment.
• Identify and elevate safeguarding concerns and changes in resident needs through appropriate channels.
• Work closely with health, social care, voluntary sector partners, and other agencies to ensure residents can access the support they need.
• Maintain accurate records and ensure compliance with policies and data protection requirements.

Skills

Wellbeing support

Communication

Time management

Safeguarding

Independent working

IT skills

Record keeping

Compassionate approach

Job description

Are you passionate about supporting people to live independently and improving wellbeing within local communities? We are recruiting for a Community Support Officer on a temporary 3-month contract initially to support residents living within Independent Living accommodation schemes.

About the Role

As a Community Support Officer, you will provide person-centred support to residents, helping them maintain their independence, wellbeing, and safety. You will be a key point of contact for residents, offering practical support, guidance, and signposting to relevant services.

Key Responsibilities:

• Complete and review support plans and risk assessments to help residents maintain their independence.
• Encourage participation in community activities and promote resident engagement.
• Respond to resident enquiries and concerns in a professional and timely manner.
• Support residents with the use of emergency alarm systems and digital safety equipment.
• Identify and elevate safeguarding concerns and changes in resident needs through appropriate channels.
• Work closely with health, social care, voluntary sector partners, and other agencies to ensure residents can access the support they need.
• Maintain accurate records and ensure compliance with policies and data protection requirements.

What We're Looking For

• Experience in a wellbeing-focused role.
• Strong communication and relationship-building skills.
• Ability to manage a varied workload and prioritise effectively.
• Understanding of safeguarding and supporting vulnerable adults.
• Confidence working independently while also being part of a wider team.
• Good IT and record-keeping skills.
• A compassionate, professional, and resident-focused approach.