Community Safety Patrol Officer

Warwick District Council; England; On-site; GBP 23,000 - 29,000; Full time

Job summary

Warwick District Council seeks a dynamic Community Warden to join the Community Wardens Team within the Community Protection Service Area. This 37-hour-per-week permanent role involves delivering a visible uniformed presence, assisting residents, and enforcing by engaging with public spaces.

You will work on rota days, lates, nights, weekends and bank holidays, with duties including reporting and collaboration with police and partner agencies to reduce anti-social behaviour.

Qualifications

• 5 GCSEs including English and Maths.
• Minimum 2 years’ experience in a relevant industry.
• First Aid qualification (or willingness to achieve this).
• Full UK driving license.
• Ability to learn new IT systems and applications, including MS Office and web applications.
• Strong communication and customer service skills.
• Ability to work varied shifts including weekends and bank holidays.

Responsibilities

• Provide a highly visible uniformed presence, acting as a Council Ambassador.
• Engage with the public and deliver excellent customer service.
• Support and engage with community safety partners to reduce crime and protect vulnerable people.
• Conduct intelligence-led patrols in hotspots for anti-social behaviour and crime.
• Issue Fixed Penalty Notices and prepare to be a witness in court.
• Accurately record incidents using WDC reporting systems.
• Contribute to the wider priorities of the Community Safety Partnership.

Skills

Excellent communication skills

Customer service mindset

Time management

Conflict de-escalation

Team player

Calm under pressure

Flexibility and adaptability

Education

5 GCSEs including English and Maths

First Aid qualification

Full UK driving license

Tools

Microsoft Office

Web applications

Back-office databases

Job description

Warwick District Council seeks a dynamic Community Warden to join the Community Wardens Team within the Community Protection Service Area. This 37-hour-per-week permanent role involves delivering a visible uniformed presence, assisting residents, and enforcing by engaging with public spaces.

You will work on rota days, lates, nights, weekends and bank holidays, with duties including reporting and collaboration with police and partner agencies to reduce anti-social behaviour.