Community Safety Officer

Sunderland City Council; Sunderland; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

LGPS

Annual leave 26 days

Training & progression

Job summary

Sunderland City Council's Community Safety Team is recruiting two full-time Community Safety Officers, with one permanent and one fixed-term until 30 September 2027. This frontline role combines proactive engagement with enforcement to tackle anti-social behaviour and environmental crime across Sunderland's communities.

You will conduct high-visibility patrols, investigate complaints, and work with partners including Northumbria Police and local organisations to resolve issues and improve

Qualifications

• Experience in enforcement, compliance, or public protection (or related field).
• Knowledge of anti-social behaviour legislation and related acts is desirable.
• Strong interpersonal and conflict resolution abilities.

Responsibilities

• Conduct targeted, high-visibility patrols to deter and respond to community safety issues.
• Investigate complaints related to anti-social behaviour, environmental crime, and public protection; gather and secure evidence.
• Use enforcement tools including Fixed Penalty Notices and Community Protection Notices.
• Work with Northumbria Police, residents, elected members and local businesses to address complex concerns.
• Deliver education and prevention initiatives to reduce anti-social behaviour and promote responsible behaviours.
• Support community resilience and long-term problem-solving through public engagement.

Skills

Enforcement

Public protection

Interpersonal skills

Conflict resolution

Driving licence

Education

Level 4 qualification

Job description

We are recruiting two full-time Community Safety Officers: one permanent position and one fixed-term position until 30 September 2027.

Are you passionate about making a real difference in communities? Do you thrive in a role where every day is different, and where your actions help people feel safe, supported and proud of where they live?

Sunderland City Councilandrsquo;s Community Safety Team plays a central role in delivering our ambitious vision for safer, stronger and more resilient neighbourhoods.

We are looking for motivated, proactive and community-focused individuals to join our team as Community Safety Officers. Working across the city, you will help deliver visible and effective services that tackle anti-social behaviour, environmental crime and wider community safety issues, while working with residents, businesses and partner agencies to make a positive and lasting difference.

Applicants will be considered for both vacancies through the same recruitment process. The successful candidates will be appointed to either the permanent full-time position or the fixed-term full-time position ending 30 September 2027.

About the Roleandnbsp;

As a Community Safety Officer, youandrsquo;ll work at the heart of Sunderlandandrsquo;s neighbourhoods to support our vision for safer, stronger, and more resilient communities. This is a highly visible and rewarding role that blends proactive engagement with robust enforcement, making a real difference to the quality of life for our residents.andnbsp;

In this role, you will:andnbsp;

Conduct targeted, high-visibility patrols to deter and respond to issues affecting community safetyandnbsp;

Investigate complaints relating to anti-social behaviour, environmental crime, and public protection, gathering and securing evidence in line with legal requirementsandnbsp;

Use a wide range of enforcement tools, including the issuing of Fixed Penalty Notices (FPNs), Community Protection Notices (CPNs), and other formal actions to address persistent issuesandnbsp;

Work closely with partner agencies such as Northumbria Police, alongside residents, elected members, and local businesses, to address complex and persistent community concernsandnbsp;

Deliver education and prevention initiatives aimed at reducing anti-social behaviour and promoting responsible behavioursandnbsp;

Support community resilience by encouraging local involvement, improving public confidence, and contributing to long-term problem-solving effortsandnbsp;This role combines frontline presence with professional casework, requiring excellent judgment, confidence, and a firm yet fair approach to enforcement and public engagement.andnbsp;

What Weandrsquo;re Looking For:andnbsp;

Confident, community-minded individuals with:andnbsp;Experience in enforcement, compliance, or public protection (or a related field)andnbsp;

Knowledge of relevant legislation, including anti-social behaviour legislation, the Environmental Protection Act 1990, and the Police and Criminal Evidence Act 1984 (PACE)andnbsp;

Strong interpersonal and conflict resolution skillsandnbsp;

The ability to remain calm and professional in challenging situationsandnbsp;

A full UK driving licence (if applicable)andnbsp;andnbsp;

A Level 4 qualification in a related field is desirable, where equivalent relevant experience will also be consideredandnbsp;andnbsp;

This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

Why work for Sunderland City Council?andnbsp;andnbsp;

Automatic enrolment into the Local Government Pension Scheme (LGPS), offering secure and flexible retirement benefitsandnbsp;andnbsp;

Youandrsquo;ll receive 26 days annual leave (31 after 5 yearsandrsquo; continuous service), plus bank holidays, with the option to purchase additional leave through the Councilandrsquo;s flexible benefits schemeandnbsp;andnbsp;

Ongoing training, professional development, and career progression opportunitiesandnbsp;andnbsp;andnbsp;

A supportive, collaborative, and inclusive working environment where your contribution makes a differenceandnbsp;

For an informal discussion please contact Neil Corner, Locality Hub Manager: [e-mail]

All communication about your application for this post will be to the email address that you register with North East Jobs.andnbsp; This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method.andnbsp; Please remember to check your junk mail items.

Proud member of the Disability Confident employer scheme

Community Safety Officer

Company: Sunderland City Council Salary: £30,001 to £40,000 a year Hours: Part-time Location: Sunderland, SR1 3AA Job type: Contract Posting date: 29 Oct 2026 Closing date: 9 Nov 2026

Summary

Join Our Community Safety Team

About Disability Confident

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