Community Safety & Environmental Enforcement Officer

Coventry City Council; Coventry; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Annual leave 28–33 days

LG Pension

Lifestyle discounts

Flexible working

Employee networks

Assistance programme

Training courses

Job summary

Coventry City Council is seeking a Neighbourhood Support Officer to operate in the Neighbourhood Enforcement Team. You will be a visible uniformed presence, giving on-street advice and signposting residents to Council services.

You will tackle environmental offences and ASB, and use appropriate notices when informal approaches are not effective. The role requires liaison with other officers and agencies, handling fly-tipping, littering, graffiti, and related issues while maintaining professional

Qualifications

• Excellent interpersonal skills, able to relate to local residents and partner staff.
• Strong oral and written communication skills for calls, notes, and records.
• Knowledge or experience with Fixed Penalty Notice processes is useful.

Responsibilities

• Provide on-street advice to the public and signpost to Council services.
• Act as a visible uniformed enforcement presence in neighbourhoods.
• Challenge unacceptable behaviour (fly-tipping, dog fouling, littering, graffiti) and use statutory notices where informal approaches fail.
• Liaise with Compliance Officers and other agencies (e.g., Police) to tackle crime and anti-social behaviour.

Skills

Interpersonal skills

Communication skills

Driving licence

Job description

Coventry City Council is seeking a Neighbourhood Support Officer to operate in the Neighbourhood Enforcement Team. You will be a visible uniformed presence, giving on-street advice and signposting residents to Council services.

You will tackle environmental offences and ASB, and use appropriate notices when informal approaches are not effective. The role requires liaison with other officers and agencies, handling fly-tipping, littering, graffiti, and related issues while maintaining professional