Community Retail Supervisor - Hospice Shop

strukta Group Ltd; Knowsley; On-site; GBP 18,000 - 24,000; Full time

Job summary

Willowbrook Hospice is seeking a Shop Supervisor to oversee the Prescot shop, support volunteers and maximise income for hospice care. You will ensure a welcoming shopping experience, supervise staff, and help drive sales and online activities across the hospice retail network.

The role involves merchandising, stock management, and community engagement to maintain high standards and support the local community.

Qualifications

• Experience supervising a team or volunteers.
• Strong communication and organisational skills.
• Customer-focused with a pro-active approach.

Responsibilities

• Supervising, supporting and training volunteers to create a positive environment.
• Maximising sales through effective stock merchandising and Gift Aid promotion.
• Delivering excellent customer service and maintaining high retail standards.
• Assisting with stock distribution across the hospice retail network and supporting online sales.
• Building strong relationships within the local community to increase support for the Hospice.

Skills

Supervisory experience

Volunteer management

Communication

Organisational skills

Customer service

Job description

Willowbrook Hospice is seeking a Shop Supervisor to oversee the Prescot shop, support volunteers and maximise income for hospice care. You will ensure a welcoming shopping experience, supervise staff, and help drive sales and online activities across the hospice retail network.

The role involves merchandising, stock management, and community engagement to maintain high standards and support the local community.