Community Retail Champion - Customer Team Member

CO-OP; Erith; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Full training

30% discount on Co-op products in‑shop

Flexible pay access

Pension scheme

31 days of holiday

GP appointments 24/7

Cycle-to-work

Market-leading policies

Job summary

CO-OP is seeking a Customer Team Member for a friendly, busy store environment. You'll help customers, stock shelves, operate tills, and may work in the post office, bakery, or on online orders, supporting daily operations and community engagement.

You'll join a team focused on great service, promotions of Co-op Membership, and community connection. Training is provided, with benefits including discounts and flexible pay access.

Qualifications

• Genuine passion for helping people and delivering great customer service.
• Ability to work flexibly across a number of shifts and as part of a team.
• Interest in retail and working in a busy store environment (experience not essential)

Responsibilities

• Deliver friendly and thoughtful service to customers and help put things right when needed.
• Work with your team to keep the store running smoothly.
• Hands-on work on the shop floor and tills, in-store bakery, and assisting with online orders.
• Help maintain store performance by stocking shelves and checking prices, dates, and stock accuracy.
• Ensure the store is safe and compliant with prices, dates and temperatures.
• Promote Co-op Membership and support your local community.

Skills

Customer service

Teamwork

Flexible shifts

Retail interest

Job description

CO-OP is seeking a Customer Team Member for a friendly, busy store environment. You'll help customers, stock shelves, operate tills, and may work in the post office, bakery, or on online orders, supporting daily operations and community engagement.

You'll join a team focused on great service, promotions of Co-op Membership, and community connection. Training is provided, with benefits including discounts and flexible pay access.