Community Response Support Workers

Royal Devon University Healthcare NHS Foundation Trust; Honiton; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NHS Pension

Cycle to work

27 days annual leave

Staff discounts

Job summary

NHS Jobs in Honiton (EX14 2DE) is recruiting an Urgent Community Response Support Worker. The role is full-time, permanent, and covers community and hospital settings with shifts across early and late hours. A driving licence and IT skill are essential, with full training provided.

The service operates 7 days a week with 07:30–22:00 shifts, offering comprehensive induction and opportunities for professional development within the NHS system. Applications close on 16 September 2026.

Qualifications

• Level 3 Diploma / NVQ 3 in Health and Social Care or equivalent.
• Experience in community settings is preferred but not required.
• Full UK driving licence is essential.
• Competent with IT and electronic recording.

Responsibilities

• Provide urgent community care support in homes and hospital settings.
• Work in a 30-hour, 7-days-a-week service with shift patterns.
• Collaborate with Health and Social Care teams to promote independence.

Skills

Driving license

IT literacy

Community care experience

Shift pattern adaptability

Education

Level 3 Diploma / NVQ 3 in Health and Social Care

Tools

Electronic recording systems

Job description

Urgent Community Response Support Worker

Company: NHS Jobs

Salary: £25,760 to £27,476 a year

Hours: Full-time

Location: Honiton, EX14 2DE

Job type: Permanent

Posting date: 2 Sept 2026

Closing date: 16 Sept 2026

Summary

More detail about the role: Our Urgent Community Response Support Workers form an essential and well-respected part of our healthcare teams across a number of dynamic settings; out in the community, in our acute and community hospitals.. You will be a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person. Urgent Community Response is a joint Health and Social Care Service providing support to people in their own homes in times of crisis, to avoid unnecessary admissions to hospital and facilitate discharges home from hospital. The service provides care over 7 days a week 365 days a year, with shift patterns covering the hours from 07:30 hours until 22:00 hours. The service provides care across Sidmouth, Seaton, Axminster and outlying areas and you will be part of a team providing a quality service promoting independence, dignity and support. This service aims to avoid unplanned hospital admission for people who could safely be maintained and supported at home, as well as enabling people to return to their home as quickly as possible from hospital. Previous community experience is desired but not essential as the teams will give you the support and guidance you need to excel. You will join a dynamic multi-disciplinary team, working with Health and Social Care Teams to respond to urgent situations, to enable people to stay in their own homes or ensure a timely discharge from Acute and Community Hospitals. You will be provided with a comprehensive induction programme which will include support to complete the National Care Certificate. Successful candidates will have a Level 3 Diploma / NVQ 3 in Health and Social Care or equivalent or have equivalent experience of working with older people in a community setting. You will also need to be competent with IT as electronic recording is an essential part of the role. As this is a community based position, a driving license is essential as is access to a vehicle. Urgent Community Response Support Workers are lone workers within the community, although support is always available. Our teams are caring, compassionate and inclusive, so whatever your background, you will be made to feel very welcome. Working Pattern: 30 hours per week. We care for our patients around the clock so we will need you to work a range of shift patterns. These range from, Early shifts between 07:30 - 15:30 hours and Late shifts from 14:00 - 22:00 hours and at least alternate weekends. Please do check this at your interview. Interview Date: To be confirmed For further information please contact: Julia Blake, Urgent Community Response Support Worker Team Manager, on 075925 79919 or [e-mail]. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.