Retail Catering Services Supervisor

Royal Devon University Healthcare NHS Foundation Trust; Wonford; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

NHS Pension scheme

Cycle to work scheme

Staff discounts

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking a supervisory professional to oversee day-to-day service delivery. The role focuses on delegation, supporting a large team and maintaining high standards across operations.

The successful candidate will lead a busy service environment with a commitment to quality, safety and excellent patient care; flexibility and a customer-focused approach are essential.

Qualifications

• Previous supervisory experience is essential.
• Strong leadership and delegation skills are required.
• Experience with Microsoft Office applications beneficial.

Responsibilities

• Delegate tasks and support/develop team members.
• Monitor day-to-day service delivery and maintain high standards.
• Communicate effectively with colleagues, patients and stakeholders.

Skills

Supervisory experience

Team leadership

Attention to detail

Microsoft Office

Job description

The successful candidate will be a hardworking, dependable and proactive individual with a keen eye for detail and the ability to thrive in a fast-paced, demanding environment. You will be confident in prioritising workloads, making sound decisions under pressure, and ensuring high standards are consistently maintained across all areas of operation. As a supervisor, you will be responsible for effectively delegating tasks, supporting and motivating team members, and taking ownership of day-to-day service delivery. A strong commitment to maintaining safe working practices, quality standards and operational excellence is essential. Excellent communication and interpersonal skills are key to this role. You will be an enthusiastic team player, capable of building positive working relationships with colleagues, patients, visitors and stakeholders. Flexibility
professionalism and a customer-focused approach are vital, along with a passion for delivering outstanding service. Experience of using Microsoft Office applications would be advantageous, as would previous experience of managing and developing large teams within a busy service environment. Previous supervisory experience is essential, together with a commitment to delivering high-quality customer care and supporting continuous service improvement. Working Pattern: 37.5 hours per week over 5 days; this will include working 2 out of 3 weekends. 7.5 hour shifts are between the hours of 7.00am - 8.00pm. Unsocial enhancements are paid. Interview Date: To Be Confirmed. This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.