Community Projects Lead - Volunteer Impact

St John Ambulance; Exeter; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

33 days holiday

Cycle to work

Electric Vehicle Scheme

Health and wellbeing portal

Discounts – Blue Light & NHS

Job summary

St John Ambulance is seeking a Community Projects Officer to lead local initiatives that support volunteers and improve service delivery across Devon and Cornwall. You will collaborate with the County Commissioner, Deputy County Commissioner, County Council and Volunteer Impact Partner to translate national priorities into practical local solutions.

Your work will span Youth, Fundraising, Events and Education, addressing recruitment, training, leadership and recognition.

Qualifications

• Experience delivering and managing projects, ideally in volunteer-involving organisations.
• Ability to plan, monitor, and achieve measurable outcomes.
• Skilled with diverse stakeholders, including volunteers, community leaders, and operational teams.
• Strong understanding of the volunteer lifecycle and local needs.
• Excellent project management skills, able to prioritise multiple tasks and meet deadlines.
• Confident communicator with knowledge of equity, diversity, inclusion, and accessibility principles.

Responsibilities

• Project Leadership: Plan, deliver, and evaluate local projects aligned with national strategy.
• Cross-Pillar Delivery: Work across Youth, Fundraising, Events, and Education to address challenges and improve community impact.
• Volunteer Engagement: Involve volunteers throughout the project lifecycle, supporting development, recognition, leadership, and inclusive participation.
• Collaboration & Stakeholder Management: Build strong relationships with volunteers, staff, County Council, and partners to foster a ‘One St John’ culture and ensure project success.
• Adaptation & Implementation: Tailor national initiatives for local needs, ensuring accessibility and alignment with volunteer and community requirements.
• Performance & Quality Assurance: Monitor KPIs, manage risks, and ensure projects deliver measurable impact using organisational systems and tools.
• Continuous Improvement & Values: Share learning, resolve issues, sustain successful initiatives, and promote St John values in all activities.

Skills

Project management

Stakeholder management

Communication

Diversity, equity, inclusion

Volunteer coordination

Job description

St John Ambulance is seeking a Community Projects Officer to lead local initiatives that support volunteers and improve service delivery across Devon and Cornwall. You will collaborate with the County Commissioner, Deputy County Commissioner, County Council and Volunteer Impact Partner to translate national priorities into practical local solutions.

Your work will span Youth, Fundraising, Events and Education, addressing recruitment, training, leadership and recognition.