Community Practice Manager

HANDELSBANKEN PLC; Manchester; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Security Architecture leader to drive the Secure Change Community of Practice. This pivotal role involves developing and maturing security processes, ensuring compliance with regulatory requirements, and fostering effective relationships across teams. The ideal candidate will be a subject matter expert, providing training and support to enhance the security capabilities of the organization. Join this forward-thinking company on its transformative journey, where your expertise will shape the future of secure banking practices and contribute to a culture of continuous improvement and inclusivity.

Benefits

Private Medical Insurance

Income Protection

Life Assurance

Market-leading Pension Contribution

Qualifications

• Proven ability to define and document efficient processes and procedures.
• Strong knowledge of IT Risk Management and its application in projects.

Responsibilities

• Lead the development of Secure Change Processes and ensure compliance.
• Provide hands-on support and training to security consultants.

Skills

Process Documentation

Risk Management

Agile Development

Stakeholder Engagement

Communication Skills

Quality Assurance

IT Security Knowledge

Education

Degree in Information Security or related field

Tools

Secure Change Processes

Quality Assurance Tools

Job description

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Job Introduction

This is a key role within our Security Architecture & Consultancy Team, leading the Secure Change Community of Practice to ensure all embedded security consultants are effective and familiar with the secure change processes and tools. The role holder will also develop and mature the end-to-end Secure change process whilst ensuring there is oversight in place to measure its effectiveness. The role holder is to work closely with and provide support to the Secure Change Managers to ensure the security consultants ensure the bank's IT platforms are secure in design and operation and with measured levels of risk in accordance with the banks existing processes in a manner that can be effectively managed and reported on.

Main Responsibilities

1. Own, document and develop the Processes, Procedures and Tools ('Methods and Tools') which are used to deliver the Bank's end-to-end Secure Change Processes, ensuring that they meet the Bank's regulatory commitments, control requirements, business plan & strategy commitments and good practice.
2. Maintain effective and collaborative relationships with upstream policy/process owners including those at Group to ensure their demand is deliverable by the secure change teams and the required output is both meaningful and adds value to the Bank's change process.
3. Ensure that secure change teams operate in a manner that allows accurate reporting of their performance including any thematic risks and that status reports can be produced as required, in conjunction with the secure change managers.
4. Develop the assets used in the secure change processes to an optimal industry standard that meets the internal/regulatory requirements and ensures repeatable high quality delivery for minimum effort.
5. Be the day to day reference point for consultants, recognised as the bank's Subject Matter Expert on all 'Methods and Tools' operated in Secure Change. Provide hands-on support to consultants and workstreams in the production of quality security artefacts.
6. Assist the Secure Change Managers to resolve escalations.
7. Develop & Deliver a training and awareness plan for all secure change methods and tools, ensuring all those involved in Change are familiar with their responsibilities for Security.
8. Operate an onboarding and ongoing training and competence programme for all embedded security consultants to cover all aspects of Secure Change Methods & Tools, the Handelsbanken Change framework and risk frameworks.
9. Undertake Quality Assurance on Secure Change deliverables, to agreed quality standards and sample-based criteria, supporting Consultants to address quality issues or process gaps.
10. Establish indicators that provide quality, timely and documented oversight and reporting to the UKTI Management Team, Secure Change Managers and Head of Security Architecture & Consultancy that the Secure Change Process is being applied consistently and operated effectively across the business - aligned to the Bank's Change Governance processes and ensuring that information security and data privacy risks are being identified and well managed.
11. Provide appropriate specialist advice and interpretation of Information Security best practice and UK regulatory requirements to a range of different stakeholders as new products, processes and systems are developed.

Ideal Candidate

1. Able to define and document effective & efficient processes and procedures which meet good practice, regulatory and control standard requirements.
2. Ability to establish facts, develop & document potential solutions and ensure views are aligned with pragmatic transparent risk management.
3. Knowledge of modern/agile development techniques.
4. Expert level knowledge and understanding of all the Methods & Tools utilised within the Secure Change process.
5. Good understanding of IT Risk Management and practical experience applying it to significant Change projects.
6. Ability to build collaborative coaching relationships with stakeholders at all levels and utilise these to achieve good security outcomes.
7. Take long term strategic ownership of security capabilities within area of responsibility defining and agreeing current and target state and multi-year plans to achieve them.
8. Ability to build and deploy matrix teams empowered to act autonomously but aligned to core methods and controls.
9. Experience of IT & Security in a Financial Services organisation, and an understanding of regulatory requirements.
10. Be able to take responsibility and act autonomously.
11. Influence decision making to surface and enable resolution of issues and risks across a wide range of stakeholders, up to and including senior management / executive.
12. Be able to interact proactively and confidently with all areas of business, including senior management and product owners.
13. Pragmatic, and effectively balances risk and control requirements with commercial drivers and customer outcomes.
14. Excellent verbal and written communication skills.
15. A desire to continually improve the quality of services and products delivered to customers, and the quality and pace of delivery.

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.

We are embarking on an exciting Business Transformation journey. This transformation will significantly enhance our technology systems, processes and services, bringing evolution to our ways of working. Join us in this transformative journey, where your dedication, adaptability and commitment will play a crucial role in shaping the future of banking for our valued customers.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.

Check our Handelsbanken website for further information.

At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.

What is in it for you?

1. We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
2. Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance.
3. A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds).

Application next steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.

How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process - just let us know by email [e-mail].

This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.