Community Neighbourhood Officer (Field-Based)

Shropshire Towns and Rural Housing; Trowbridge; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Life assurance

Flexible working opportunities

Competitive pension

Cycle to work scheme

Ongoing training and development

A supportive team environment where你的你

Job summary

Selwood Housing in the UK is seeking a Neighbourhood Assistant to support the delivery of excellent services to customers and communities. Working with Neighbourhood Managers, customers and partners, you'll help keep neighbourhoods well managed, safe and welcoming.

This predominantly field-based role involves neighbourhood inspections, tenancy visits and assisting with anti-social behaviour issues, building positive relationships and seeing the difference your work makes.

Qualifications

• GCSEs (or equivalent qualifications) in English and Maths at Grade 4/C or above.
• Experience working within a housing organisation or a similar public sector environment.
• Good communication skills - written and verbal.
• Good organisational and administration skills.
• A commitment to creating an inclusive environment where colleagues and customers are treated with fairness, dignity and respect.

Responsibilities

• Support delivery of excellent services to customers and communities.
• Assist Neighbourhood Managers with inspections, tenancy visits and outreach.
• Help resolve anti-social behaviour issues and safety concerns.
• Spend time in neighbourhoods building relationships with customers and partner agencies.
• Maintain a proactive, field-based presence to see impact first-hand.

Skills

Communication

Organisational skills

Administration

Customer focus

Education

GCSEs or equivalent (English & Maths)

Job description

Selwood Housing in the UK is seeking a Neighbourhood Assistant to support the delivery of excellent services to customers and communities. Working with Neighbourhood Managers, customers and partners, you'll help keep neighbourhoods well managed, safe and welcoming.

This predominantly field-based role involves neighbourhood inspections, tenancy visits and assisting with anti-social behaviour issues, building positive relationships and seeing the difference your work makes.