Community Navigator & Empowerment Advocate

HR Solutions Ltd; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

26 days annual leave plus Bank Holiday

Company pension up to 5%

Eye care vouchers

Cycle to work scheme

Enhanced sick pay

Job summary

Peter Bedford Housing Association (PBHA) seeks a Community Connector to work with residents facing mental health challenges, linking them to local services, housing, finance and employment opportunities.

You will be embedded in a multi-disciplinary neighbourhood team, coordinating personalised support plans and recording outcomes to drive positive change in Hackney and surrounding areas.

Qualifications

• Ability to work collaboratively as part of a team across departments.
• Willingness to support recruitment, selection, induction and training of staff and volunteers.
• Commitment to training, supervision, performance reviews and team meetings.
• Knowledge of PBHA policies including equality, diversity & inclusion, data protection, health & safety and finance controls.
• Ability to plan, prioritise and organise workloads with minimal supervision.
• Flexible approach to undertaking other reasonable duties.

Responsibilities

• Provide one-to-one assessments in person, over the telephone or online.
• Help people identify what is important to them, their interests, life goals and areas of support (housing, finance, health).
• Assist people to identify wider issues impacting health and wellbeing (debt, housing, employment, loneliness, caring responsibilities).
• Agree and monitor personalised support plans with people.
• Ongoing assessment and management of risks with positive risk-taking.
• Identify barriers to accessing services and help overcome them.
• Work with Neighbourhood team and statutory mental health services.
• Discuss referrals and feedback on outcomes from support provided.
• Build knowledge of statutory mental health services and connect people to them.
• Monitor and record outcomes and report activity and outcomes.
• Collaborate to gather data and information for reporting.
• Promote tenants/participants to PBHA’s participation and co-production opportunities.
• Adhere to lone-working procedures.
• Participate in key meetings.
• Contribute to policy development, planning and external partnerships.

Skills

Team collaboration

Recruitment support

Induction & training

Policy compliance

Workload planning

Flexibility

Job description

Peter Bedford Housing Association (PBHA) seeks a Community Connector to work with residents facing mental health challenges, linking them to local services, housing, finance and employment opportunities.

You will be embedded in a multi-disciplinary neighbourhood team, coordinating personalised support plans and recording outcomes to drive positive change in Hackney and surrounding areas.