Community Connector (Mental Health Resilience Worker)

Mind BLMK (Bedfordshire, Luton and Milton Keynes); Dunstable; On-site; GBP 22,248 - 27,192; Full time

Benefits offered by this job

Auto-enrolment NEST pension scheme

Health Plan with benefits

Learning and Development opportunities

Flexible Working options

Discounts through Blue Light Card & Tickets for Good

Job summary

A mental health support organization based in Dunstable, UK is seeking a Community Connector to work within the Community Mental Health Team. This permanent role focuses on providing emotional and practical support to clients facing mental health challenges. Responsibilities include initial assessments, attending team meetings, facilitating access to local services, and managing administrative tasks. Candidates should have experience in mental health support and possess the resilience to work in challenging situations. Competitive salary and benefits offered.

Qualifications

• Experience working with individuals suffering from mental health issues.
• In-depth knowledge of services and support networks.
• Adaptability and resilience to work in a challenging environment.

Responsibilities

• Support clients with emotional, social, and practical needs.
• Attend multi-disciplinary team meetings to discuss cases.
• Conduct initial assessments with new service users.
• Facilitate signposting for clients to local services.
• Manage administration tasks related to service users.

Skills

Experience in mental health support

Knowledge of local services and support networks

Ability to work independently

Resilience in challenging environments

Job description

Mind BLMK works across our communities to support positive mental health and wellbeing

Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Connector (Mental Health Resilience Worker)

Post no: 654

Working base: Dunstable CMHT (Community Mental Health Team) LU5 – Occasional cover at Leighton Buzzard

Contract type: Permanent

Salary: £24,720 per annum

Hours: 37 hours per week, Monday to Friday

Thank you for your interest in this exciting role as a Community Connector.

About the Service

We work under the supervision of the NHS Community Mental Health Teams (CMHT) across Central Bedfordshire, Luton and Bedford, employed and managed by Mind BLMK, who receive funding for this transformational offer. We are privileged to be able to work holistically with people who are under the CMHT, struggling with a range of mental health issues.

Our service users are people with a range of mild/moderate/severe mental health diagnosis of anxiety, depression, paranoid schizophrenia, bipolar, EUPD, BPD, substance misuse including alcohol and people with suicide ideation. Often people present with high risks and once we take them onto our caseload we support them in managing their symptoms to reduce risk and to enable them to access wellbeing tools and services, leading to improved mental wellbeing and a better quality of life.

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people, for approximately a 6 - 12 week duration, with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

A typical day in the life as a Community Connector

• 9.15 – 11.30: Attend MDT – discuss a number of patients and treatment. This is a weekly meeting at each CMHT for reviews of those under the CMHT and includes people who are currently on the mental health wards and individuals under a section.
• Discuss any high risk cases and next steps.
• Discuss those who are ready for discharge.
• 11.30 – 12:15: Add notes to database – that have been taken during the meeting – reporting on the discussion and outcome for patients (this includes identifying next steps for professionals and tasks which the admin team need to follow up on).
• 12.15 – 13.15: First Initial assessment with a new service user – introductions and getting to know them.
• Discuss goals and what recovery means to them.
• Carry out a dialog+ (diagnostic tool).
• Clarify areas for signposting and discuss wellbeing practical support.
• 13.15 – 13.45: Lunch break
• 13.45 – 14.30: Signposting for service user
• Update data base with notes from the initial assessment and upload any documents sent to services for the new service user.
• 14.30 – 15.30: Meeting with service user in local cafe. Review of goals and progress. Review any signposted services – has the service user attended? How are they feeling? What has worked/not worked and what could be improved? Set goals to be worked towards by next session – these could be simple practice of self-affirmation/ attending a yoga class/meditation or continuing work with P2R etc. OR more practical self-care – showering/ going for a walk etc.
• 15.30 – 17.00: Catch up on admin tasks; respond to new referrals; call service users to book in appointments or to offer any well-being check-ins.
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Friday 6th February 2026

Please note: We reserve the right to close this advert early if enough suitable applicants apply

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.