Community Mental Health Care Support Worker

NHS National Services Scotland; Glasgow; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Employee Assistance Programme

Cycle to Work Scheme

Bursary scheme

Learning and development opportunities

NHS Pension Scheme

Life insurance benefits

Salary Sacrifice Car Benefit Scheme

Study bursaries

E-learning and classroom-based courses

Enhanced pay for public holidays

NHS discounts

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is recruiting a Clinical Support Worker to support individuals with mental health conditions in the community. You will work within a multidisciplinary team to deliver person-centred care, monitor wellbeing and help service users achieve meaningful goals.

The role supports safe, independent living and requires a caring approach, strong communication, and a willingness to travel within the community. Permanent, full-time hours are available.

Qualifications

• Previous experience in a caring role, preferably within a healthcare or mental health setting.
• A genuine interest in supporting individuals experiencing mental ill health and promoting recovery-focused care.
• Ability to work effectively as part of a multidisciplinary team while building positive working relationships.
• Confidence in working independently and managing assigned responsibilities within agreed guidelines.
• Strong verbal and written communication skills with the ability to engage sensitively with service users, carers and colleagues.
• Ability to prioritise workload and work effectively within a busy and demanding environment.
• A full driving licence and willingness to travel within the community, as driving is an essential requirement of the post.

Responsibilities

• Deliver high-quality care and support to individuals within community mental health services under the direction of a registered nurse.
• Observe, monitor and report changes in service users' physical and psychological wellbeing to support safe and effective care.
• Maintain accurate and up-to-date electronic and written patient records to ensure effective communication across the care team.
• Act as a named co-worker for service users when required, supporting care planning, goal setting and ongoing engagement.
• Work collaboratively with multidisciplinary colleagues, carers, families and external agencies to maximise patient outcomes.
• Support the delivery of psychosocial interventions, community-based activities and group programmes following appropriate training.
• Promote safe working practices, patient confidentiality and effective use of resources in line with local and national policies.

Skills

Caring approach

Teamwork

Communication skills

Driving licence

Independent working

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is recruiting a Clinical Support Worker to support individuals with mental health conditions in the community. You will work within a multidisciplinary team to deliver person-centred care, monitor wellbeing and help service users achieve meaningful goals.

The role supports safe, independent living and requires a caring approach, strong communication, and a willingness to travel within the community. Permanent, full-time hours are available.