Community Manager - Gaming & Player Experience

HellaGoodAudio; Letchworth; Hybrid; GBP 28,000 - 42,000; Full time

Job summary

PQube is seeking a creative and motivated Community Manager to support its player communities across Discord, Steam, and social media. You will be the link between players and production and marketing teams, engaging with fans, providing support, coordinating playtests, and updating FAQs.

Based in the UK, the role involves monitoring sentiment, producing regular reports, preparing patch notes, and helping launches while collaborating with developers, QA, and event teams.

Qualifications

• 3+ years in community management or related role.
• Experience with Discord, Steam, X/Twitter, TikTok, Instagram, or Facebook.
• Excellent written communication.
• Strong organizational skills.
• Comfortable handling customer-facing queries.

Responsibilities

• Gather community feedback and report to production and marketing teams.
• Monitor and respond on Discord, Steam, and social channels.
• Coordinate playtests and manage testers.
• Run physical events and support game launches.
• Write FAQs and player-facing documentation.
• Monitor sentiment and produce regular reports for stakeholders.
• Prepare patch notes and developer updates for channels.
• Amplify creator coverage with marketing teams.

Skills

Discord management

Steam management

Social media engagement

Customer support

Written communication

Tools

Jira

MailerLite

CM platforms

Job description

PQube is seeking a creative and motivated Community Manager to support its player communities across Discord, Steam, and social media. You will be the link between players and production and marketing teams, engaging with fans, providing support, coordinating playtests, and updating FAQs.

Based in the UK, the role involves monitoring sentiment, producing regular reports, preparing patch notes, and helping launches while collaborating with developers, QA, and event teams.