Community Library & Information Specialist

Cornwall Council; Redruth; On-site; GBP 18,000 - 23,000; Full time

Job summary

Redruth Town Council is seeking a Library & Information Assistant to provide a proactive library and information service to customers. You will interpret needs, resolve enquiries, and signpost to Cornwall Council services where needed.

You will support library activities, reader development, rhyme time and storytime events, while ensuring safeguarding and information governance standards are followed.

Qualifications

• Experience in a library or similar customer-facing setting.
• Proficiency with Microsoft Office and database tools.
• Ability to use Canva and social media for engagement.

Responsibilities

• Provide proactive library and information services to customers.
• Deliver universal library offers in culture, reading and information.
• Record enquiries and signpost to appropriate services.
• Support events such as reader development and storytime.
• Maintain safeguarding, data protection and information governance.

Skills

Library experience

Microsoft Office

Canva

Social media

Data protection awareness

Customer service

Teamwork

Education

GCSEs including English & Maths

Tools

Database spreadsheets

Job description

Redruth Town Council is seeking a Library & Information Assistant to provide a proactive library and information service to customers. You will interpret needs, resolve enquiries, and signpost to Cornwall Council services where needed.

You will support library activities, reader development, rhyme time and storytime events, while ensuring safeguarding and information governance standards are followed.