Community Library Associate: Frontline & Outreach

Cambridge County Council; Cambourne; On-site; GBP 5,400 - 6,600; Full time

Benefits offered by this job

Wellbeing package

4 weeks annual leave (pro-rata)

Flexible bank holidays

Pension contributions (AVCs)

Development opportunities

Paid volunteering hours

IDEAL network access

Employee recognition awards

Cambs Rewards discounts

Car lease

Cycle to Work

Job summary

Cambridge County Council is seeking an enthusiastic Community Library Assistant to help shape the future of Cambridgeshire Libraries. The role is based at Cambourne Library with travel to other district libraries; access to a vehicle is essential.

You will welcome visitors, support volunteers and handle front-line duties while developing a broad range of library skills. We offer a comprehensive wellbeing package, flexible leave, pension contributions, development opportunities and volunteering

Qualifications

• Experience in delivering good customer service and supporting diverse communities.
• Able to communicate clearly with customers and volunteers.
• Proficient with IT and library systems; comfortable with cash handling and front-line duties.

Responsibilities

• Create a welcoming library space for customers and volunteers.
• Multi-task across locations and adapt to changing hours or duties.
• Interact with partners and manage front-line customer care and library processes.
• Assist with stock circulation, cash handling, and use of the library management system.

Skills

Customer service

Communication

IT skills

Teamwork

Flexibility

Equality & diversity

Microsoft Office

Library systems

Tools

Library management system

Self-service machines

Cash handling

Microsoft Office

Job description

Cambridge County Council is seeking an enthusiastic Community Library Assistant to help shape the future of Cambridgeshire Libraries. The role is based at Cambourne Library with travel to other district libraries; access to a vehicle is essential.

You will welcome visitors, support volunteers and handle front-line duties while developing a broad range of library skills. We offer a comprehensive wellbeing package, flexible leave, pension contributions, development opportunities and volunteering