Community Library Assistant - Inspire Learning & Events

South Gloucestershire Council; Bradley Stoke, Filton; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Generous annual leave

Wellbeing support

Staff discounts

Job summary

South Gloucestershire Council is seeking a Library Assistant to support customers and promote reading and learning across Bradley Stoke and Filton libraries. You will help users access IT resources, assist with enquiries, and contribute to events and displays.

The role involves shelving, stock prep, and some cash handling, with a two-week rota. A strong customer service background and GCSEs including English and Maths are essential.

Qualifications

• Three GCSEs at grade 4/C or above, including English and Maths.
• Strong customer service experience, especially with children, older people and people with disabilities.
• Ability to communicate clearly and professionally with customers and colleagues.

Responsibilities

• Provide library services to the community and assist customers with enquiries using a range of resources.
• Use the library management system and self-service equipment to help customers access IT and information resources.
• Maintain a welcoming library environment with shelving, stock prep and displays.
• Coordinate activities and outreach events such as rhyme/story times and reading groups.
• Perform physical duties: shelving, lifting, unpacking and packing deliveries, and cash handling when required.
• Work a rolling two-week rota across Bradley Stoke and Filton libraries.

Skills

Customer service

ICT literacy

Clear communication

Education

GCSEs including English and Maths

Job description

South Gloucestershire Council is seeking a Library Assistant to support customers and promote reading and learning across Bradley Stoke and Filton libraries. You will help users access IT resources, assist with enquiries, and contribute to events and displays.

The role involves shelving, stock prep, and some cash handling, with a two-week rota. A strong customer service background and GCSEs including English and Maths are essential.