Community Library Assistant

Wiltshire Council; Wilton; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Wiltshire Council is recruiting a Community Library Assistant to join Wilton and Salisbury Libraries. You will deliver friendly service, assist volunteers and help run daily library operations.

The role combines counter duties with admin tasks and supports the Library Manager in delivering a community-focused service across two locations.

Qualifications

• You should have at least 5 GCSEs including English and Maths at grades A–C (or equivalent).
• Customer service experience is essential; training in library operations is provided.

Responsibilities

• Carry out computerised counter routines and complete administrative tasks.
• Support the Library Manager and volunteers to deliver a community-focused library service.
• Promote reading and ensure a welcoming environment for customers.

Skills

Customer service

IT proficiency

Education

5 GCSEs incl. English & Maths

Job description

Salary and Hours

£26,016 - £26,847 pro rata

12 hours per week

Interview date: Week commencing 26th October 2026

Rolling advert: We are continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Are you passionate about supporting others, enthusiastic about books and reading and confident using IT?

If so, we invite you to consider a rewarding opportunity to join our team at Wilton and Salisbury Libraries. As a Community Library Assistant, your friendly and positive approach will play a key role in providing an excellent experience for our customers and volunteers.

Responsibilities

Your responsibilities will include working independently to carry out computerised counter routines and completing administrative tasks that support the daily running of the library. A vital part of the role is assisting the Library Manager by working alongside and supporting our dedicated team of volunteers to deliver a community-focused library service in Wilton Library.

Requirements

To be considered for this role, you should have at least 5 GCSEs, including English and Maths at grades A–C (or equivalent).

While customer service experience is essential, previous library experience is not required, as we provide comprehensive training in all aspects of library operations.

Schedule and Location

Work pattern and location for this role is:

Week 1: Tues 4-7 at Wilton, Wednesday 10-2 at Salisbury, Thursday 9:30-1:30 at Wilton

Week 2: Tuesday 4-7 at Wilton, Thursday 9:30-1:30 at Wilton, Friday 1:30-5 at Wilton, Saturday 9:30-1 at Wilton

This post is based at Wilton Library; however, as part of your regular working pattern, you will also be required to work at Salisbury Library.

Join the Wilton and Salisbury teams in promoting a love of reading for pleasure within a warm and welcoming library environment.

Why Us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Darren Wells, Community Library Manager, at [e-mail]

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Statements

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process