Community Library Assistant

Wiltshire Council; Mere; Hybrid; GBP 27,000 - 28,000; Part time

Job summary

Mere Library is seeking a Community Library Assistant to support day-to-day operations, including computerised counter routines and administrative tasks. You will work with volunteers to deliver a welcoming, community-focused library service at Mere Library.

The role requires at least 5 GCSEs including English and Maths (A–C) and comes with comprehensive training. The post is 7 hours per week, with shifts on Monday 4pm–7pm and Friday 1pm–5pm, with Wiltshire Council promoting hybrid working where

Qualifications

• GCSEs including English and Maths at grades A–C or equivalent.
• Customer service experience is essential, training provided for library operations.

Responsibilities

• Carry out computerised counter routines and administrative tasks.
• Support Library Manager and volunteers to deliver a community-focused library service at Mere Library.

Skills

Customer service

IT literacy

Education

GCSEs including English & Maths (A-C)

Tools

Library IT systems

Job description

Salary: £26,847 - £27,709 pro rata

Hours per week: 7 hours

Interview date: Week commencing 19th October 2026

Rolling advert: We are continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Are you passionate about supporting others, enthusiastic about books and reading and confident using IT?

If so, we invite you to consider a rewarding opportunity to join our team at Mere Library. As a Community Library Assistant, your friendly and positive approach will play a key role in providing an excellent experience for our customers and volunteers.

Your responsibilities will include working independently to carry out computerised counter routines and completing administrative tasks that support the daily running of the library. A vital part of the role is assisting the Library Manager by working alongside and supporting our dedicated team of volunteers to deliver a community focused library service in Mere.

To be considered for this role, you should have at least 5 GCSEs, including English and Maths at grades A–C (or equivalent).

While customer service experience is essential, previous library experience is not required, as we provide comprehensive training in all aspects of library operations.

This post is based at Mere Library.

You will work 7 hours a week. The work pattern for this role is:

• Monday 4pm – 7pm (3 hours)
• Friday 1pm – 5pm (4 hours)

Join the Mere team in promoting a love of reading for pleasure within a warm and welcoming library environment.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Julia Upton, Library Manager at [e-mail]

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.