Community Liaison Officer

William Hulme's Grammar School; Manchester; On-site; GBP 27,000 - 33,000; Full time

Job summary

William Hulme’s Grammar School is seeking a Community Liaison Officer to strengthen links between home, school and the wider community. You will be a visible, approachable contact for parents, providing practical support to overcome barriers to attendance, engagement and wellbeing.

You will coordinate the WHGS Community Hub, bringing together families, local services and partners to create opportunities and real-world learning experiences for pupils and families.

Qualifications

• Empathy with initiative and warmth with professional determination.
• Excellent communicator and organiser.
• Ability to engage with families and external agencies.

Responsibilities

• Provide one-to-one casework and family action plans to support attendance, engagement and wellbeing.
• Deliver workshops, home visits where appropriate, and collaborate with attendance, pastoral, safeguarding and SEND teams.
• Help develop and coordinate the WHGS Community Hub with partners and local services to provide opportunities for families.
• Coordinate parent workshops, adult learning, family activities and enrichment initiatives to turn partnerships into practical support.
• Act as an ambassador for the school's values of Ambition, Respect and Compassion to help every family belong.

Skills

Empathy

Communication

Organisation

Initiative

Partnership building

Job description

Full time, Permanent, commencing as soon as possible

Salary - The role is part of the Pastoral and Student Welfare Job Family and is placed in Pay Band 3 (Professional) and has a minimum starting salary of £29,778.00 per annum (Full Time Equivalent), £25,694.00 (Actual). The salary is pro-rata’d for Term Time Only and paid evenly over 12 calendar months, irrespective of when school holidays fall.

Thank you for your interest in joining William Hulme’s Grammar School as our new Community Liaison Officer.

This is an exciting opportunity for a proactive, highly motivated and compassionate individual to help shape the next phase of our work with families and the wider community. Based primarily within our Secondary Phase, you will be at the heart of strengthening the relationship between home, school and community, ensuring that pupils and families feel known, supported and able to thrive.

As Community Liaison Officer, you will be a visible, approachable and trusted point of contact for parents and carers. You will build positive relationships, listen carefully to families and provide practical, targeted support to help overcome barriers to attendance, engagement and wellbeing. This will include one-to-one casework, family action plans, workshops, home visits where appropriate, and close collaboration with our attendance, pastoral, safeguarding and SEND teams.

A central part of the role will be helping to develop and coordinate the WHGS Community Hub. You will bring together families, local services, charities, businesses and cultural organisations to create opportunities that respond to the needs of our community. From parent workshops, adult learning and family activities to food pantry provision, uniform and equipment initiatives, enrichment and real-world learning experiences, you will help turn strong partnerships into meaningful support and opportunity.

No two days will be the same. One day you might be supporting a family whose child is struggling to attend school; the next, you could be coordinating a community event, welcoming a new partner, leading a parent workshop or evaluating the impact of a new initiative. Throughout, you will be an ambassador for our values of Ambition, Respect and Compassion, helping every family feel that they belong and have a valued part to play in school life.

We are looking for someone who combines empathy with initiative, and warmth with professional determination. You will be an excellent communicator and organiser who can build trust across a diverse community, work confidently with external agencies and remain calm when situations are sensitive or challenging. Most importantly, you will share our belief that strong relationships between school, families and the community can transform outcomes for young people.

If you are excited by the opportunity to build something purposeful, develop lasting partnerships and make a direct and visible difference to pupils and families, we would be delighted to hear from you.

Closing date: Sunday 18 October 2026 11:59pm

Interviews: Thursday 22 October 2026

The school is fully committed to the safeguarding of children and all staff will be subject to an enhanced DBS disclosure and full child protection/safeguarding training. United Learning is an equal opportunities employer.