Community Support and Family Liaison Officer

Doncaster Metropolitan Borough Council; Doncaster; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Teachers Pension Scheme

SmartTech

Place Plus discounts

Employee Assistance Programme (EAP)

Healthcare cash plans

Cycle to Work Scheme

Free on-site parking

Mental Health First Aiders

Job summary

Sir Thomas Wharton Academy in Doncaster is seeking a Community Support and Family Liaison Officer to unlock barriers to learning, boost attendance, and strengthen links between school and families. You will work with students, families and staff to promote wellbeing and engagement, playing a pivotal role in supporting positive outcomes and shared community values.

The post involves close collaboration with external agencies, leadership teams, and primary schools to deliver proactive early

Qualifications

• Be fully committed to the academy's vision and values.
• Build trusted relationships with students and families to identify and overcome barriers to school attendance.
• Coordinate support with external agencies and the school's leadership and attendance teams.
• Lead early intervention efforts in local primary schools to remove barriers and ease transition to STWA.
• Deliver engaging family-focused support, including parenting workshops and outreach visits.
• Act as a mentor and advocate, helping students stay engaged, achieve their potential, and feel supported.
• Inspire, engage, and build positive relationships with both students and staff.
• Exhibit a growth mindset, excellent work ethic, and a sense of humour.
• Bring relevant knowledge and an understanding of our local and educational context.

Skills

Commitment to vision and values

Relationship building

Attendance andwellbeing support

Interagency collaboration

Mentoring and advocacy

Communication and engagement

Growth mindset

Local context knowledge

Education

Experience in education support roles

Job description

Sir Thomas Wharton Academy - Place Partnership MAT

Tait Avenue

New Edlington

Doncaster

DN12 1HH

Contract: 37 hours, Term Time + 2 Inset Days, Fixed Term Maternity Cover

Start Date: As soon as possible

About the Role

Sir Thomas Wharton Academy is seeking a passionate and dedicated Community Support and Family Liaison Officer to work with our experienced and highly motivated team of professionals to provide support to unlock barriers to learning and enable young people to achieve their full potential. This is a dynamic, people-focused role ideal for someone who thrives on making connections, solving problems, and improving lives. If youre ready to inspire attendance, boost student success, and bridge school and community we would like to hear from you.

We welcome applications from candidates who are passionate about supporting young people and strengthening school communities. This vital role offers the opportunity to work directly with students, families and academy staff to promote positive engagement, attendance and wellbeing.

Sir Thomas Wharton Academy already has a strong team of professionals delivering high-quality learning in and out of the classroom who work together to achieve our Trust vision where every child, colleague and community feels a strong sense of belonging, pride and purpose. We strive to build an education system that delivers excellent outcomes and creates a lasting, positive impact on the communities we serve - which underpins everything we do. Alongside academic excellence, our culture is built on care, encouragement, and meaningful enrichment. Our students are engaged, resilient, and take responsibility for their development, guided by a strong set of values that help them realise their full potential. If you feel you would like to be a part of that team and could make a valuable contribution to driving standards and performance to the next level, we would like to hear from you.

About You

• Be fully committed to the academys vision and values.
• Build trusted relationships with students and families to identify and overcome barriers to school attendance.
• Coordinate support with external agencies and the schools leadership and attendance teams.
• Lead early intervention efforts in local primary schools to remove barriers and ease transition to STWA.
• Deliver engaging family-focused support, including parenting workshops and outreach visits.
• Act as a mentor and advocate, helping students stay engaged, achieve their potential, and feel supported.
• Inspire, engage, and build positive relationships with both students and staff.
• Exhibit a growth mindset, excellent work ethic, and a sense of humour.
• Bring relevant knowledge and an understanding of our local and educational context.

About Place Partnership

This is an exciting opportunity to join a forward-thinking and ambitious organisation, driven by a genuine passion for the wellbeing, care, and education of young people.

Place Partnership was formed in September 2026 following the voluntary merger of two strong and successful Trusts in South and West Yorkshire: Maltby Learning Trust, established in 2014, and Accord Multi Academy Trust, founded in 2016. At the heart of Place Partnership is a commitment to building a culture where people feel valued, take pride in their place, and hold high expectations because everyone matters. At Place Partnership we are dedicated to providing high-quality education which ensures that every child is given the opportunity to achieve their full potential.

We invest in our people through extensive professional learning and development opportunities, and we recognise that our people are our greatest strength. As such, we offer a comprehensive suite of benefits as part of our commitment to wellbeing and professional growth. Here are a few examples of employee benefits that focus on our employees Financial, Physical and Mental Wellbeing:

• Membership to either the Teachers Pension Scheme or the Local Government Pension Scheme
• Technology scheme via SmartTech*
• Access to an extensive discounts platform via Place Plus
• Access to an industry leading Employee Assistance Programme (EAP)
• 24/7 access to an online GP or Advanced Nurse Practitioner through Corporate Paid Healthcare Cash Plans
• Access to health and wellbeing services, with the ability to claim money back for essential healthcare such as prescriptions, optical and dental care through Corporate Paid Healthcare Cash Plans.
• Cycle to Work Scheme*
• Free, on-site parking at every site
• Trained Mental Health First Aiders in all our settings

*restrictions apply

For full details of our employee benefit package, please see our recruitment pack.

Further Information

Visits are warmly welcomed and can be arranged. For further details regarding this opportunity, for an informal discussion regarding the role or to arrange a visit, please do not hesitate to contact Mrs N Winder, PA to Principal via email [e-mail]

Closing Date: Monday 19 October 2026 9.00am

Interviews are expected to take place: W/C 19 October 2026.

Place Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post is subject to an Enhanced Disclosure and Barring Service (DBS) check and checks of the relevant barred list / prohibition lists.

Place Partnership is committed to providing a culture of inclusion, respect and equity of opportunity that attracts, supports, and retains high-quality colleagues from all backgrounds and across all job roles.

Candidates will always be shortlisted based on the content of application against the job description and essential criteria without access to the personal details information.

Based on the quality and quantity of applications received, Place Partnership reserves the right to interview soonerthan the specified dates above. Applicants will be notified of this where possible. Therefore, early applications are encouraged.