Community & Influence Assistant

Burberry; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Burberry in London is seeking a detail‑oriented Community & Influence Assistant to support the Influence & Community team. You will coordinate influencer and community activations across Beauty and Eyewear, liaising with partners and internal teams to ensure smooth delivery.

You will manage calendars, timelines and reporting, assist with product dressing options, and help identify talent aligned with brand KPIs. Strong Excel, PowerPoint and Keynote skills are essential.

Qualifications

• Highly organised and detail-oriented in a fast-paced environment.
• Strong Excel, PowerPoint and Keynote skills.
• Flexible and adaptable in ambiguity and change.
• Experience with sample management and shipping is desirable.
• Experience working with Beauty & Eyewear is a plus.
• Knowledge of the current beauty influencer landscape is a plus.
• Hands-on approach and problem-solving mindset.
• Cross-functional work in a matrix organization is desirable.

Responsibilities

• Act as the primary liaison for global Beauty, Eyewear and affiliate partners involved in influencer and community activations, ensuring clear and timely communication.
• Managing timelines and deadlines rigorously, offering prompt feedback, and collaborating with external teams to guarantee successful activation outcomes.
• Coordinating between internal regional teams and external partners to align strategies globally, ensuring consistency across markets.
• Maintaining and updating the licencee calendar, keeping teams informed of events and plans.
• Overseeing partner orders across regions by coordinating with internal units and external vendors to expedite deliveries.
• Handling receipt, sorting and accurate tracking of all global influence and community external partner deliveries.
• Supporting licence activations with product dressing options that reflect brand priorities.
• Assisting in talent identification aligned with Burberry's brand influence strategies and KPIs.
• Compiling and managing reporting on external partnerships, including coverage analyses and KPI tracking across regions.
• Ensuring quality control and appropriate packaging for all product send-outs to guarantee safe arrival per Goods-In regulations.
• Providing administrative support to Product Assistants and Coordinators with product shipments and PO processing.

Skills

Attention to detail

Interpersonal skills

Project coordination

Communication

Tools

Excel

PowerPoint

Keynote

Job description

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

The Community & Influence Assistant will play an integral role in supporting the Influence & Community team, reporting directly to the Manager, Community & Influence. This position involves collaborating closely with our Beauty and Eyewear divisions as well as external partners, facilitating seamless coordination across multiple departments to drive impactful brand activations. The role combines hands-on project support with essential administrative responsibilities to ensure effective execution of influencer and community initiatives.

RESPONSIBILITIES

The key responsibilities of this position include:

• Acting as the primary liaison for global Beauty, Eyewear, and affiliate partners involved in influencer and community activations, ensuring clear and timely communication.
• Managing timelines and deadlines rigorously, offering prompt feedback, and collaborating closely with external teams to guarantee successful activation outcomes.
• Coordinating between internal regional teams and external partners to align strategies globally, ensuring consistency and effectiveness across all markets.
• Maintaining and updating the licencee calendar meticulously, keeping all relevant teams informed of upcoming events, activations, and plans.
• Overseeing partner orders across regions by coordinating with internal units and external vendors to prioritize and expedite deliveries efficiently.
• Handling receipt, sorting, and accurate tracking of all global influence and community external partner deliveries.
• Supporting licencee activations with product dressing options that reflect brand priorities, enabling consistent brand representation.
• Assisting in talent identification aligned with Burberry's brand influence strategies and key performance indicators (KPIs).
• Compiling and managing reporting on external partnerships, including comprehensive coverage analyses and KPI tracking across all regions.
• Ensuring quality control and appropriate packaging for all product send-outs to guarantee safe arrival in accordance with Goods-In regulations.
• Providing support to Product Assistants and Coordinators with product shipments and critical administrative tasks as needed.
• Managing administrative duties including purchase order (PO) processing and maintaining up-to-date measurement platforms and coverage reports to support informed decision-making.

PERSONAL PROFILE

Highly organised, detail-oriented and able to operate within a fast-paced environment.

Good Excel, Powerpoint and Keynote skills.

Flexible, adaptable and able to work in a context of ambiguity and change.

Previous experience in sample management and shipping/product send-outs is desirable.

Previous experience working with Beauty & Eyewear would be a plus.

Knowlegde of the current beauty influencer landscape and interest in the topic would be a plus.

Hands on approach.

Problem-solver and strong attention to detail.

Previous experience working cross-functionally in a matrix organization is desirable.

Strong interpersonal skills with a natural ability to build relationships.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Community & Influence Assistant London, Not, GB